Nathan Murtagh
Brisbane,Australia
Summary
Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties, maintain safe working conditions and adhere to OSHA regulations.
Overview
4
4
years of professional experience
Work History
Warehouse Operator
The Furniture Shack
Wakerley, QLD
07.2023 - Current
- Maintained accurate records of all goods received, shipped or transferred between warehouses.
- Operated forklifts and other material handling equipment safely and efficiently.
- Loaded, unloaded and moved products and materials by hand or using trucks and other equipment.
- Organized the warehouse in an efficient manner to facilitate locating merchandise quickly.
- Ensured safety policies were followed at all times while working in the warehouse environment.
- Monitored quality control processes for incoming shipments and outgoing orders.
- Communicated effectively with supervisors regarding work progress and any issues that arose during shifts.
- Provided assistance to co-workers when needed or requested.
- Identified potential problems related to shipping errors or damages prior to delivery.
- Responsible for training new staff members over multiple job roles, e.g. Building safely, pick packing, loading, and unloading trucks, and correctly labeling stock for deliveries.
Client Support Coordinator
National Property Advisory
Brisbane CBD, QLD
02.2023 - 04.2023
- Delivered high level of service to clients in effort to build upon relationships for future.
- Researched, identified and responded to client inquiries expeditiously, providing reactive and proactive customer support.
- Delivered exceptional client experience and encouraged repeat business.
- Updated client data and provided contact details to key stakeholders.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Directed and coordinated products, services and sales activities.
- Educated customers about product or service offerings meeting individual needs.
- Handled inbound telephone calls from interested customers.
- Used scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
- Achieved established sales targets by generating new customer accounts.
- Documented sales call data in company software.
- Completed accurate and efficient data entry and database updates to support business operations.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
Sales Representative
GIG
South Brisbane , QLD
12.2022 - 01.2023
- Encouraged team collaboration and motivated individual employees through positive reinforcement and technical recognition.
- Assessed task completion to meet tight project deadlines.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Achieved daily and weekly KPI targets
- Focused in door to door sales in a variety of locations
- Excelled at pitching services to customers using a wide variety of sales techniques E.G. body language, tonality, 'Jones effect', overturning objections, preemptive bank details
- Registered successful sales through work tablet
- Building strong customer rapport
- Following rules and guidelines under the PFRA
- Maintained a clean and professional appearance
- Represented third party companies E.G. fundraising for charities such as National Stroke Foundation, Peter Mac Foundation
Store Clerk
Aussie Seafood House
Capalaba , QLD
07.2022 - 12.2022
- Building strong customer rapport
- Provided advise to customers in order to make the right purchase
- Asked questions to customers in order to provide advice about in-store items
- Guide customers to the right product that satisfies their inquiry
- Upselling in-store items
- Providing and maintaining a high level of professionalism and customer service
- Cash/money handling
- Maintaining a clean and tidy workplace
- Maintaining a clean and presentable uniform at all times
- Safe food handling
- Working in harsh conditions E.G. -20 degree freezers
- Working with acidic chemicals E.G. Chlorine
- Working independently and in teams to fulfill in-store duties
- Following company policies and procedures
- Thoroughly knowing in-store products in order to help provide accurate advice to customers
Warehouse Operator
City Beach
Murarrie , QLD
10.2021 - 07.2022
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Selected products and items from shelves and pallets for customer orders.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Marked and labeled containers with accurate shipping information to prevent delays.
- Reviewed packing slips and other documentation to properly box requested items for shipment.
- Labeled boxes and placed in outbound collection areas.
- Limited damage to products and orders by using care when choosing items.
- Packaged fragile items with protective padding to prevent damages during shipments.
- Cleaned and organized aisles, work stations and floors to promote operational productivity.
- Weighed and measured products and materials to meet regulatory requirements.
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
- Used handheld scanners to key in data for packages.
- Confirmed items picked for orders by keying codes into system.
- Tracked inventories and input equipment counts into warehouse databases.
- Trained new employees regarding warehouse procedures and standards.
- Filled material requests for distribution to production workers and assembly lines.
Kitchen Staff Member
Miss Kays
Birkdale, QLD
03.2021 - 10.2021
- Cleaned and sanitized frequently to maintain health code standards.
- Moved smoothly between different cooking stations to assist with meal preparations.
- Contributed to successful kitchen operations with smooth handling of daily checklists.
- Adhered fully to kitchen standards involving required portion sizes, individual recipe instructions and safe food handling procedures.
- Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
- Checked stock regularly and discarded unsafe food to protect customers.
- Assisted cook team by preparing sandwiches and salads.
- Received, rotated and replenished kitchen stock for team members.
- Restocked pantry with nonperishable food items to prevent stock from running low.
- Readied vegetables and garnishes for meals.
- Unloaded food and supplies from delivery trucks to appropriate storage locations.
- Maintained order and cleanliness of work areas to conform with health codes.
- Acquired new skills to support team and further accommodate customer needs.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Followed recipes and customer requests to prepare meals.
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
- Monitored inventory to keep adequate stock of food items and supplies.
- Operated industrial mixers and other food processing machinery to support kitchen operations.
- Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
- Polished utensils according to instructions to prepare for upcoming service.
- Replenished supplies in areas throughout kitchen and dining rooms for customer satisfaction.
- Adjusted cooking methods and ingredients to accommodate dietary restrictions and food allergies.
Education
Statement of Attainment - Module 1 Standard Training For Fundraisers
PFRA
QLD01.2023
Statement of Attainment - First Aid & CPR
Tafe Qld
Southbank07.2021
Certificate III - Fitness
Tafe Qld
Southbank06.2021
Statement of Attainment - Manual Handling
Pinnacle Safety And Training
Qld12.2020
QCE -
Ormiston College
Qld12.2020
Skills
- Work Planning and Prioritization
- Adaptability and Flexibility
- Materials handling and transport
- Truck loading and unloading
- Reliability
- Inventory Tracking
- Safety Compliance
- Strategy Development
- Staff Training and Motivation
- Shipping and receiving
- Standards Compliance
- Team Member Motivation
- Team Building
- Conflict Resolution
Timeline
Warehouse Operator
The Furniture Shack
07.2023 - Current
Client Support Coordinator
National Property Advisory
02.2023 - 04.2023
Sales Representative
GIG
12.2022 - 01.2023
Store Clerk
Aussie Seafood House
07.2022 - 12.2022
Warehouse Operator
City Beach
10.2021 - 07.2022
Kitchen Staff Member
Miss Kays
03.2021 - 10.2021
Statement of Attainment - Module 1 Standard Training For Fundraisers
PFRA
Statement of Attainment - First Aid & CPR
Tafe Qld
Certificate III - Fitness
Tafe Qld
Statement of Attainment - Manual Handling
Pinnacle Safety And Training
QCE -
Ormiston College
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