Nathan Naulu
Sapphire Beach,NSW
Summary
Friendly hardworking employee enthusiastic about learning new processes inside and out.
Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Disability Support Worker
VIVO CARE
06.2023 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Adhered to company requirements for patient interactions and care standards.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
- Entertained, conversed, and read aloud to keep patients mentally alert.
Delivery Driver
Little Kingz Couriers
10.2018 - 05.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered goods to customer houses and business offices.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Fostered positive working relationships with regular customers.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
- Kept and studied detailed mileage and fuel reports to track overall fuel costs.
- Created and submitted delivery and DOT logs.
- Successfully avoided time delivery delays by carefully planning best routes.
- Inspected load security and checked for damages.
Delivery Driver
Big Bros Transport Pty Ltd
03.2013 - 08.2018
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Fostered positive working relationships with regular customers.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated vehicles to move personal, business and industrial goods.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Completed routine maintenance on truck to keep in working order.
- Recorded each delivery using proper paperwork before leaving warehouse.
- Inspected load security and checked for damages.
Medical Equipment Installer
Independent Living Specialist
04.2006 - 01.2013
- Inspected, tested and calibrated medical equipment before installing.
- Diagnosed cause of problems and completed repairs.
- Documented information regarding installations, repairs and inventory checks.
- Maintained safe work environment and adhered to privacy regulations.
- Researched catalogue and parts lists to locate components for repairs.
- Checked facility's structural environment to assess for electrical, mechanical, and other safety hazards.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Developed and maintained courteous and effective working relationships.
- Managing drivers hours of overtime.
- Providing team with adequate product training.
- Conduct weekly team meetings.
- Manage profit & loss for service department.
- Problem Solving.
- Report to directors.
Delivery Courier
Op Transport Pty Ltd
08.2004 - 09.2006
- Followed company policies and procedures during shift.
- Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
- Driving Trucks.
- Collecting cash payments / credit cards.
- Liaising with customers with delivery times.
Education
Certificate III - Business Administration
Hunter Institute of Technology
Wyong, NSW07.2005
High School Diploma -
NBSC Balgowlah Boys Campus
Balgowlah, NSW12.1998
Skills
- Route Management
- Customer Service, excellent communication skills
- Time Management
- Teamwork and Collaboration
- Complex Problem-Solving
- Delivery Record Keeping
- Product and Service Sales
- Logistics Knowledge
- Client Relationship Management
- Can Do attitude
- Hardworking willing to learn new skills
- Punctual, honest & reliable
Accomplishments
- Maintained consistent and on-time delivery record with all orders arriving on time or ahead of schedule.
- Receive Certificate of Appreciation achievement award at Independent Living Specialists on 2nd October 2008.
- Receive The Peoples Choice Of The Year Award achievement award at Independent Living Specialists on 21st December 2011.
- Receive The Peoples Choice Of The Year Award achievement award at Independent Living Specialists on 20th December 2012.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 20 staff members.
Certification
Certificate 111 Business Administration
Obtained HR Truck Licence
Family, Friends, work, sports, music
I am a family man, who has a small group of close friends, I enjoy working and learning new skills.
I have a passion for sports & music.
I love to keep my self fit and strong by attending the gym.
Timeline
Disability Support Worker
VIVO CARE
06.2023 - Current
Delivery Driver
Little Kingz Couriers
10.2018 - 05.2023
Delivery Driver
Big Bros Transport Pty Ltd
03.2013 - 08.2018
Medical Equipment Installer
Independent Living Specialist
04.2006 - 01.2013
Delivery Courier
Op Transport Pty Ltd
08.2004 - 09.2006
Certificate III - Business Administration
Hunter Institute of Technology
High School Diploma -
NBSC Balgowlah Boys Campus
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