Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Nathan Payumo

Korumburra,VIC

Summary

Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Over 4 years of customer service experience in retail, grocery and fast food.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Rebel Sport
Chadstone, Victoria
11.2021 - 02.2024
  • Achieved "Golden Boot" sales award in 2022 for top salesman at Rebel Chadstone among 120 employees,
  • Consistently averaged 20 - 30 sales while generating around $3000-$3,500 in net profit for the store per shift.
  • Greeted each customer and offered assistance in finding requested items such as footwear and a range of different sports gear, helping boost customer satisfaction and retention.
  • Performed 1-on-1 sales processes in multiple store departments such as footwear, fitness, football, basketball and clothing.
  • Achieved store KPI targets such as targeted number of sales, items per sale transaction, sales per hour and store conversion rates.
  • Maintained and provided knowledge of sales and promotions, return policies and security practices.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Answered incoming telephone calls to provide store, products and services information.

Night Fill Team Member

Woolworths
Highett, Victoria
08.2021 - 01.2022
  • Unloaded full grocery pallets and stocked shelves during night shifts.
  • Safely used and maneuvered pallet jacks around a busy store for long periods of time.
  • Communicated with supervisors to ensure timely restocking of shelves.
  • Stocked merchandise on shelves according to company guidelines and standards.
  • Maintained cleanliness of store aisles and backroom areas.
  • Occasionally assisted customers with their purchases, including scanning items, bagging them and taking payments.

Fast Food Team Member

Red Rooster
Oakleigh South, Victoria
08.2019 - 02.2021
  • Adhered to health and safety regulations while handling food products.
  • Operated cash registers to process customer payments efficiently.
  • Performed opening and closing duties such as cleaning work areas and restocking shelves.
  • Greeted customers in a friendly manner and took orders accurately, both over the counter and drive-thru window.
  • Prepared food items according to company recipes and standards.
  • Cleaned and maintained the dining area, kitchen equipment, and counters.

Education

Bachelor of Business - Event Management

Deakin University
Burwood, VIC
06-2025

High School Diploma -

Bentleigh Secondary College
Bentleigh East, VIC
12-2020

Skills

  • Sales expertise
  • Product Knowledge
  • Customer Engagement
  • Sales goal achievement
  • Phone Etiquette
  • Point of sale systems
  • Store maintenance
  • Product Merchandising
  • Bilingual
  • Food Preparation
  • Heavy Lifting
  • Safety understanding

Certification

  • P2 Driver's License (attained in 2022)

Languages

English
Native/ Bilingual
Filipino
Native/ Bilingual

References

References available upon request.

Timeline

Retail Sales Associate

Rebel Sport
11.2021 - 02.2024

Night Fill Team Member

Woolworths
08.2021 - 01.2022

Fast Food Team Member

Red Rooster
08.2019 - 02.2021

Bachelor of Business - Event Management

Deakin University

High School Diploma -

Bentleigh Secondary College

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