Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Nathan Randall

Adelaide,SA

Summary

Dynamic leader with extensive experience in customer engagement and staff development. Proven ability to manage operations and enhance profitability through strategic decision-making. Skilled in fostering collaboration and resolving conflicts while ensuring compliance and delivering exceptional service in high-pressure environments.

Overview

25
25
years of professional experience

Work History

Funeral Director

Peter Elberg Funerals
Flinders Park, SA
09.2024 - Current
  • Conducted meetings with client families to discuss service options and pricing plans.
  • Served as liaison between family members and vendors during visitation events.
  • Organized funerals and memorials, coordinating clergy, pallbearers, flowers, and music.
  • Ensured compliance with state regulations governing funeral operations.
  • Managed ordering and inventory of caskets, urns, and related merchandise.
  • Prepared legal documents, including death certificates and burial permits.
  • Maintained records of contracts, payments, and services provided.
  • Provided support to colleagues during peak workloads.

Lead Pastor / Executive Director

Enfield Baptist Church
Enfield , SA
01.2020 - 09.2024
  • Successfully led a substantial team of staff and volunteers to achieve operational goals.
  • Oversaw facility maintenance, including repairs and upgrades to ensure optimal functionality.
  • Managed all aspects of personnel activities, encompassing recruitment, training, and development.
  • Generated comprehensive reports on operational activities for Board review.
  • Facilitated communication between internal teams and external clients to foster collaboration.
  • Ensured effective communication among staff at all organizational levels.
  • Collaborated with executive team members on strategic decision-making and direction.
  • Provided conflict resolution and management for staff, volunteers, and clients.

Associate Pastor (Youth Focus)

Aldinga Bay Baptist
Aldinga Beach, SA
01.2016 - 12.2019
  • Oversaw budgeting processes for administrative departments within church structure.
  • Recruited volunteers to fulfill diverse roles within church organization.
  • Counseled individuals and families facing personal crises or life transitions.
  • Provided leadership during staffing and programming transitions.
  • Initiated programs targeting at-risk youth to foster engagement.

Associate Pastor

Craigmore Church
Craigmore , SA
01.2012 - 12.2015
  • Facilitated youth ministry events such as retreats, camps, mission trips and service projects.
  • Performed administrative tasks such as scheduling appointments, preparing reports and filing documents.
  • Sought out opportunities for collaboration between organizations to assist people at risk.

Store Manager

Roger David
Adelaide, SA
06.2005 - 01.2012
  • Implemented efficient stock movement tracking systems to enhance operational accuracy.
  • Conducted daily store operations, including opening and closing procedures alongside cash handling.
  • Established customer service standards, fostering a loyal return customer base.
  • Resolved customer complaints promptly to maintain satisfaction and loyalty.
  • Prepared monthly reports detailing sales figures, expenses, and profits for management review.
  • Managed daily banking activities, ensuring accurate deposits and withdrawals.
  • Recruited, trained, and supervised new employees to build a competent team.

Department Manager

Target
Elizabeth, SA
01.2000 - 05.2005
  • Led and managed a team of 15 employees, ensuring timely and efficient task completion.
  • Coached and trained new staff on department policies and procedures.
  • Collaborated across departments to enhance operational efficiency.
  • Managed budgets to maintain costs within allocated limits.

Education

BBA - Ministry / Theology

Ridley College
NSW
12-2016

Certificate 3 & 4 - Retail Management

TAFE
Adelaide
12-2000

MBA - Leadership

ACOM
NSW
10-2023

Skills

  • Leadership in retail and NFP sectors
  • Customer engagement and relationship building
  • Sales operations expertise
  • Interpersonal communication skills
  • Staff development and motivation
  • Integrity and ethical decision-making
  • Profitability analysis and maximization

Accomplishments

  • I completed a Masters in Leadership which has given me a great understanding of how to support and grow others to achieve their absolute best.

References

References available upon request.

Timeline

Funeral Director

Peter Elberg Funerals
09.2024 - Current

Lead Pastor / Executive Director

Enfield Baptist Church
01.2020 - 09.2024

Associate Pastor (Youth Focus)

Aldinga Bay Baptist
01.2016 - 12.2019

Associate Pastor

Craigmore Church
01.2012 - 12.2015

Store Manager

Roger David
06.2005 - 01.2012

Department Manager

Target
01.2000 - 05.2005

BBA - Ministry / Theology

Ridley College

Certificate 3 & 4 - Retail Management

TAFE

MBA - Leadership

ACOM

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