Nathan Rounds
Kensington
Summary
Dynamic and results-driven professional with extensive experience at Woolworths Group Limited. Proven expertise in food safety compliance and stock rotation, enhancing product quality and customer satisfaction. Recognized for exceptional product presentation and training abilities, contributing to a well-organized and appealing shopping environment. Committed to maintaining high cleanliness standards and team collaboration.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Woolworths Produce Team Member
Woolworths Group Limited
02.2023 - Current
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Increased accuracy of inventory records by conducting thorough audits at regular intervals.
- Assisted customers with special requests, ensuring their needs were met promptly and accurately.
- Reduced waste by implementing proper rotation procedures and timely disposal of expired items.
- Safeguarded food safety standards by adhering to sanitation guidelines and store policies.
- Trained new team members in proper handling, storage, and merchandising techniques for produce items.
- Improved workflow efficiency by maintaining clean workspaces and well-organized backroom storage areas.
- Maximized product shelf life through vigilant rotation practices based on expiration dates or visual quality cues.
- Demonstrated flexibility in scheduling to cover shifts when needed, contributing to overall team success.
- Maintained well-stocked and visually appealing display cases to attract customers.
Assistant Produce Department Manager
Woolworths Group Limited
02.2023 - 02.2024
- Ensured accurate pricing and signage, maintaining compliance with company guidelines and regulations.
- Addressed customer inquiries promptly, providing knowledgeable guidance on product selection and usage recommendations.
- Successfully managed seasonal transitions within the department, offering a diverse range of products yearround.
- Oversaw daily maintenance tasks such as cleaning, trimming, watering plants, ensuring an appealing shopping environment for customers at all times.
- Enhanced customer satisfaction by providing exceptional product quality and freshness.
- Coached and mentored new team members.
- Assisted customers with produce questions.
- Maintained produce area and kept produce storage area clean and sanitary.
- Planned attractive produce displays, using color and texture to enhance.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Kept department equipment in working order and advised general manager of equipment repair or replacement needs.
Assistand Produce Department Manager
Wooloworths Group Limited
10.2021 - 02.2023
- Ensured accurate pricing and signage, maintaining compliance with company guidelines and regulations.
- Addressed customer inquiries promptly, providing knowledgeable guidance on product selection and usage recommendations.
- Successfully managed seasonal transitions within the department, offering a diverse range of products yearround.
- Oversaw daily maintenance tasks such as cleaning, trimming, watering plants, ensuring an appealing shopping environment for customers at all times.
Woolworths Team Member
Woolworths Group Limited
11.2017 - 01.2019
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
No Degree -
Marian College
Myrtleford, VIC11-2017
Skills
- Upholding Cleanliness Standards
- Stock rotation
- Food safety compliance
- Product presentation
Accomplishments
Getting promoted to Assistant Department Manager from Team Member within a year
- Supervised team of 3 staff members.
- Volunteered to handle the cash register when the store was short-staffed with zero till errors during the entire time.
- Assisted customers by locating requested items quickly, which reduced the number of calls on the customer service desk
- Documented and resolved Issues eg; documented and sending feed back about produce getting delivered in poor condition which led to better quality produce getting received
Certification
Victorian Certificate of Education
Languages
English
Full Professional
Timeline
Woolworths Produce Team Member
Woolworths Group Limited
02.2023 - Current
Assistant Produce Department Manager
Woolworths Group Limited
02.2023 - 02.2024
Assistand Produce Department Manager
Wooloworths Group Limited
10.2021 - 02.2023
Woolworths Team Member
Woolworths Group Limited
11.2017 - 01.2019
No Degree -
Marian College
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