Nathan Siely
Hobart,TAS
Summary
Helpful Service Supervisor with [Number] years of [Industry] experience. Friendly and personable with dedication to providing excellent customer and personal service. Outstanding verbal and written communication skills.
Overview
16
16
years of professional experience
Work History
Service Supervisor
Woolworths Supermarket
10.2007 - Current
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Handled customer complaints and inquiries.
- Assisted with training and development of team members.
- Improved customer satisfaction by efficiently addressing service issues and providing timely resolutions.
- Managed daily operations of the service department, maintaining a high level of organization and productivity.
Education
No Degree -
Claremont College
Claremont, TASSkills
- Program Development
- Live chat support
- Strategic sales knowledge
- POS systems expert
- Phone and Email Etiquette
- Staff education and training
- Service Delivery
- Money handling abilities
- Complaint Handling
Timeline
Service Supervisor
Woolworths Supermarket
10.2007 - Current
No Degree -
Claremont College
Similar Profiles
Rohit SehgalRohit Sehgal
Assistant Long Life Manager at Woolworths SupermarketAssistant Long Life Manager at Woolworths Supermarket
Paras SavaliyaParas Savaliya
Store Team Member at Woolworths SupermarketStore Team Member at Woolworths Supermarket
Talia HorganTalia Horgan
Customer Service Team Member at Woolworths SupermarketCustomer Service Team Member at Woolworths Supermarket
Ben ThomsonBen Thomson
Front End / Fruit and Vegetable Worker at Woolworths SupermarketFront End / Fruit and Vegetable Worker at Woolworths Supermarket
Tyler CampbellTyler Campbell
Service Desk Analyst at DXC TechnologyService Desk Analyst at DXC Technology