Nathanael Teh
CHIPPENDALE,NSW
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. High comfortability with establishing guest relations due to experience in retail and hospitality environments.
Overview
7
7
years of professional experience
Work History
Educator
Lululemon Athletica
06.2022 - Current
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Handling multiple guests at a time in busy periods
- Actively engaged customers to provide general assistance and information on store merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Prioritized helping customers over completing other routine tasks in store.
Bartender
Rose Of Australia
10.2021 - 04.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties and setting up for incoming shift
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Waiter
Myung Jung & Obaltan Restaurant
04.2021 - 09.2021
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Answered customers' questions, recommended items, and recorded order information.
Crew Member
McDonald's Restaurant
11.2016 - 04.2017
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Prepared products following restaurant, health, and safety standards and procedures.
Education
Bachelor of Arts - Digital Cultures
University of Sydney
Sydney, NSW01.2027
High School Diploma -
Sydney Secondary College - Blackwattle Bay Campus
Glebe, NSW12.2019
Skills
- Customer Assistance
- Product and Service Sales
- Sales Expertise
- Store Opening and Closing
- Dining Customer Service
- Responsible Alcohol Service
- Guest Satisfaction
Timeline
Educator
Lululemon Athletica
06.2022 - Current
Bartender
Rose Of Australia
10.2021 - 04.2022
Waiter
Myung Jung & Obaltan Restaurant
04.2021 - 09.2021
Crew Member
McDonald's Restaurant
11.2016 - 04.2017
Bachelor of Arts - Digital Cultures
University of Sydney
High School Diploma -
Sydney Secondary College - Blackwattle Bay Campus
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