Nathania Kartika Sari Budianto

• Enhanced customer satisfaction by providing attentive and personalized care for each dog in the daycare facility.
• Improved safety standards by consistently monitoring play areas, promptly addressing any behavioral issues or potential hazards.
• Maintained cleanliness of the facility, ensuring a healthy environment for both dogs and staff members.
• Contributed to increased client retention rates through exceptional communication with pet owners regarding their dogs'' progress and experiences at daycare.
• Ensured proper feeding and medication administration for all dogs according to owner instructions, promoting optimal health and wellbeing.
• Facilitated successful socialization among dogs by closely supervising interactions and intervening when appropriate to prevent conflicts or aggressive behavior.
• Increased efficiency in daily operations by assisting with check-in/check-out procedures, managing appointments, and maintaining accurate records of each dog''s attendance history.
• Delivered outstanding customer service through prompt response to inquiries via phone calls or email communications from existing clients or prospective customers.
• Implemented efficient record-keeping systems to track vaccination statuses of all attending dogs, ensuring compliance with local regulations while minimizing risks of disease transmission within facilities premises.
• Promoted an inclusive atmosphere among diverse breeds of dogs within daycare groups with careful observation and appropriate intervention when needed.
• Encouraged physical exercise and mental stimulation through supervised playtime, structured group activities, and individualized attention to help maintain overall well-being of dogs within daycare facilities.
• Aided in reducing daily stress levels experienced by pet owners by providing regular updates on their dog''s behavior, progress, and overall health status during daycare sessions.
• Maintained a safe and secure environment for all dogs attending daycare programs through strict adherence to company policies and guidelines related to animal care standards.
• Gave animals proper attention to promote secure environment in owner's absence.
• Exercised animals regularly with walks and rigorous play activities.
• Communicated professionally with pet owners via phone, email, and text.
• Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
• Kept cages, kennels, play yards, and grooming areas neat and clean.
• Followed pet care instructions for dietary needs and medication regimens.
• Monitored animals for behavioral problems and signs of health issues.
• Cared for sick or injured animals by seeking out veterinary care and notifying owners.
• Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.

• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues through various online platforms.
• Streamlined response times by effectively managing a high volume of customer messages, emails, and chat interactions.
• Handled escalated cases professionally, ensuring that all relevant parties were informed of developments and resolutions as appropriate.
• Built long-lasting relationships with customers by providing consistent follow-up on previous interactions until full resolution was achieved.
• Delivered prompt service to prioritize customer needs.
• Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
• Responded proactively and positively to rapid change.
• Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
• Sought ways to improve processes and services provided.
• Increased efficiency and performance by monitoring team member productivity and providing feedback.
• Exhibited high energy and professionalism when dealing with clients and staff.
• Promptly responded to inquiries and requests from prospective customers.
• Followed up with customers about resolved issues to maintain high standards of customer service.

• Maintained clean and organized dining areas for an enjoyable guest experience.
• Streamlined beverage preparation processes, leading to faster service times and higher customer satisfaction.
• Enhanced customer satisfaction by providing attentive service and anticipating guests'' needs.
• Improved overall efficiency by assisting with kitchen tasks during peak hours or staff shortages.
• Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
• Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
• Collaborated with other team members for seamless event execution during busy periods such as holidays or special events.
• Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
• Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
• Coordinated with kitchen staff for timely order delivery, providing a seamless dining experience for guests from start to finish.
• Maintained clean and organized restaurant to comply with hygiene and health regulations.
• Greeted and seated guests to provide friendly and welcoming experience.
• Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
• Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
• Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
• Arranged tables and chairs for special occasions and events.
• Set up advertising signs and displays on shelves, counters and tables.
• Monitored dining room inventory and replenished as necessary.
• Checked dining area supplies of linens, wrapped silverware, and replenished low stock.

• Enhanced customer satisfaction by providing attentive service and anticipating guests'' needs.
• Maintained clean and organized dining areas for an enjoyable guest experience.
• Streamlined beverage preparation processes, leading to faster service times and higher customer satisfaction.
• Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
• Collaborated with other team members for seamless event execution during busy periods such as holidays or special events.
• Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
• Maintained clean and organized restaurant to comply with hygiene and health regulations.
• Greeted and seated guests to provide friendly and welcoming experience.
• Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
• Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
• Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
• Delivered exceptional guest experiences through attentive service and quick response to issues.
• Arranged tables and chairs for special occasions and events.
• Monitored dining room and bar areas for signs of overcrowding.

Replenished stocking stations with utensils, condiments and napkins.
• Welcomed and thanked guests to demonstrate appreciation for patronage.
• Maintained dining and food service areas to maximize safety and cleanliness.
• Provided exceptional service that reflected restaurant standards and core values.
• Demonstrated proficient knowledge of menus, services and promotions to assist
customers and team members.
• Maintained operations in full compliance with alcohol service standards and legal
requirements to prevent incidents of overserving or underage drinking.
• Set tables for upcoming meals by following food service guidelines.
• Created food displays according to established standards and replaced dated products
with fresh.
• Maintained presence throughout meals to assist guests with additional food and
beverage requests.

Collaborated with kitchen team to bus and set tables, prep food and stock salad bar.
• Oversaw inventory in buffet and reported replacement needs to kitchen management.
• Effectively multitasked within fast-paced environment.
• Maintained high standards of customer service during high-volume work shifts and
fast-paced operations.
• Greeted guests with friendliness and professionalism.
• Worked in close collaboration with team members to ensure customers received
high-quality service.
• Maintained clean and orderly appearance throughout kitchen and dining area.
• Wiped down tables and removed trash and dirty plates to provide clean, welcoming
dining environment.
• Supported serving staff in delivering accurate and well-presented food orders.
• Resolved guest complaints to maintain complete customer satisfaction.
• Cleaned up spills and broken glassware and safely disposed of sharp pieces.
• Filled trays with food, utensils, napkins and condiments to provide diners with meals and
accessories.
• Stocked service stations with ice, napkins and straws.
• Participated in ongoing training to enhance job skills and knowledge.
• Filled and served various beverages for customers.
• Stocked customer service stations with paper products or beverage preparation items.

• Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
• Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
• Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
• Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure.
• Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
• Promoted a safe work environment by adhering to strict health and safety guidelines during all tasks performed in the kitchen.
• Demonstrated adaptability by quickly learning new techniques, recipes, and procedures as required for various culinary tasks.
• Expedited food service by efficiently delivering completed orders from the kitchen to servers in a timely manner.
• Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
• Provided support during large events or functions through efficient task delegation among kitchen staff members.
• Maintained proper food storage procedures to preserve ingredient freshness while minimizing risks of contamination or spoilage.
• Assisted chefs in menu planning processes through providing input on seasonal ingredients availability or cost-effective options for dish creation.
• Showcased versatility by adapting quickly to changing menu items, cooking techniques, and kitchen equipment as needed.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
• Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
• Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
• Maintained high personal grooming standards and uniform presentation.
• Prepared sandwiches, salads and other specialty items according to customer specifications.
• Followed food safety practices and sanitation guidelines.