Nathanial Sleeman
Brisbane,Qld
Summary
Enthusiastic individual highly experienced in analyzing issues on service calls and finding effective solutions. Offering an engaging and pleasant personality with expertise in building customer relationships. Outstanding diagnostics skills.
Overview
10
10
years of professional experience
Work History
Blind Technician
Prime Blinds
04.2022 - 06.2023
- Assisted customers in selecting the best window treatment options based on their preferences, budget, and needs.
- Performed necessary repairs or adjustments to existing window treatments for enhanced functionality and aesthetics.
- Stayed up-to-date on industry trends and new products, providing clients with the latest options for their homes or businesses.
- Educated clients on proper care and maintenance of their window treatments to prolong product lifespan.
- Prioritized safety during installations, adhering to guidelines and utilizing appropriate equipment as needed.
- Enhanced customer satisfaction by accurately measuring and installing custom window treatments.
Blind Installer/Business Owner
Vita Blinds
01.2019 - 03.2022
- Enhanced customer satisfaction by accurately measuring and installing custom window treatments.
- Streamlined installation processes for efficiency and reduced time on job sites.
- Troubleshot and resolved issues with blinds or shades, ensuring proper function and appearance after installation.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Assisted customers in selecting the best window treatment options based on their preferences, budget, and needs.
- Collaborated with sales representatives to ensure accurate product selection and installation specifications.
- Maintained a high level of professionalism, providing excellent customer service during in-home consultations and installations.
- Managed inventory effectively, ensuring all necessary tools and materials were available for each installation project.
- Scheduled appointments efficiently to minimize travel time between jobs while maximizing productivity throughout the workday.
Blind Technician
Amazing Blinds And Shutters
01.2017 - 12.2018
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained quality assurance and customer satisfaction objectives.
- Maintained compliance with regulatory standards and safety requirements.
- Applied critical thinking and research to address complex issues.
- Tested components and systems to evaluate performance and identify concerns.
- Completed job reports and logs immediately following service calls.
- Tracked and recorded parts and labor costs related to each service call.
Floor Sander
Country Colonial Floors
03.2015 - 12.2016
- Enhanced floor appearance by sanding, staining, and refinishing various types of wooden surfaces.
- Improved client satisfaction by providing timely and efficient services while adhering to quality standards.
- Maintained well-functioning equipment for optimal performance, extending the life of tools and minimizing downtime.
- Collaborated with clients to understand their preferences and provide customized floor finishing solutions.
- Prevented workplace accidents by strictly adhering to safety protocols when operating machinery and handling chemicals.
- Expanded knowledge of industry trends, techniques, and products by attending workshops and trade shows regularly.
Store Manager
Harvey Norman
01.2014 - 02.2015
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Gutter cleaner
Bens Gutters
Edinburgh, Scotland
07.2023 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently, and at heights.
Education
High School Diploma -
Bentley Park College
Edmonton, QLD10.2010
Skills
- Customer Service
- Written/Verbal Communication
- Relationship Building
- Troubleshooting
- Workload Management
- Works Well Under Pressure
- Power Tools and Equipment
- Installation and Repair
- Self-motivation
- Critical Thinking
- Leadership Abilities
- Stress Management
Affiliations
- travel
- reading
- gym
- cooking
Timeline
Gutter cleaner
Bens Gutters
07.2023 - 01.2024
Blind Technician
Prime Blinds
04.2022 - 06.2023
Blind Installer/Business Owner
Vita Blinds
01.2019 - 03.2022
Blind Technician
Amazing Blinds And Shutters
01.2017 - 12.2018
Floor Sander
Country Colonial Floors
03.2015 - 12.2016
Store Manager
Harvey Norman
01.2014 - 02.2015
High School Diploma -
Bentley Park College
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