Summary
Overview
Work History
Education
Skills
Timeline
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NATHANIEL DUQUE

Kellyville,NSW

Summary

Hardworking Disability Support Worker dedicated to comprehensive, compassionate and individualised patient care. I am able to build a good rapport between participants and employers while maintaining professional standards.

I am highly motivated and uphold the work policies and procedures as the standards are almost a mere reflection of my own. I am also a team player and organised and dependable candidate successful at managing multiple priorities with a positive attitude. I have the willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Disability Support Worker

Warrah Society
03.2023 - Current
  • Improved client independence by following personalised support plans tailored to individual needs and goals.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
  • Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.

Assembly Worker

Bradnams Windows & Doors
  • Improved assembly efficiency by implementing streamlined processes and optimising workstation layouts.
  • Collaborated with team members to meet production goals and maintain a safe, clean work environment.
  • Assisted in training new employees, providing guidance on proper techniques and safety protocols.

Banker

National Australian Bank
06.2016 - 06.2018
  • Assisted patients with personal needs such as grooming, bathing and meals.
  • Assisted patients with their every day activities and ensuring that the quality of care is from the highest standards.
  • Worked alongside senior nursing team members to complete basic and intermediate procedures such as check vital signs, patient notes, administer medication, make their bed
  • Supported patients by promptly answering calls and offering skilled care.

Western University
06.2019 - 11.2020
  • Served as first point of contact for clients, creating positive first impressions through friendly and expert customer service
  • Engaged customers to uncover needs and suggest related bank products.
  • Opened and updated checking and savings accounts and CDs.
  • Offered and closed on loan products to existing and prospective customers.
  • Guided customers through banking services and mobile banking tools to promote products and increase efficiency with lower face-to-face burden
  • Supported customers by coordinating special actions like ordering new bank cards and personal checks.
  • Developed relationships with customers, suggested suitable bank services and met banking needs.

Education

No Degree - Disability Certificate IV

OPEN COLLEGES
OPEN COLLEGES (ONLINE)
03.2024

Skills

  • Incident Reports
  • Completed First AID and CPR - HLTAID009
  • Family Communication
  • HLTAID010, HLTAID011
  • Disability Services
  • CTARS documentation
  • Written Communication
  • Time Management

Timeline

Disability Support Worker

Warrah Society
03.2023 - Current

Western University
06.2019 - 11.2020

Banker

National Australian Bank
06.2016 - 06.2018

Assembly Worker

Bradnams Windows & Doors

No Degree - Disability Certificate IV

OPEN COLLEGES

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NATHANIEL DUQUE