NATHANIEL HUGHES
Booragoon,Australia
Summary
Experienced Assistant Manager, skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Lovisa
06.2023 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Created and maintained safe and secure work environments for employees.
Retail Assistant
Lovisa
04.2022 - 06.2023
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized fixtures for optimal appearance.
Team Member
Kmart
09.2020 - 06.2022
- Restocked supplies at work stations to help team members meet demands
- Cleaned aisles, removed trash, and baled cardboard to assist with housekeeping requirements
- Assisted patrons in store to help achieve the company customer satisfaction standards
- Upheld company OHS policies in various situations to ensure the health and safety of the public and staff.
Dog Groomer
Essential Grooming
03.2020 - 05.2020
- Bathed dogs to remove dirt, loose hair, parasites, and hair mats
- Cleaned kennels, animal holding areas, and animal loading and unloading facilities
- Groomed dogs by using tools, including blades, combs, brushes, shedding aids, sheers, and nail clippers
- Lifted animals weighing as much as 20kgs onto waist-high tables
- Kept kennels, crates, and tools clean for optimal animal health.
Education
Cert II Creative Industries -
Eaton Community College
Eaton, Western Australia10.2019
Skills
Piercing Certification
Loss Prevention
Customer Service
Retail Operations
Team Building and Leadership
Customer Service Management
POS systems operations
Additional Information
References available upon request
Timeline
Assistant Store Manager
Lovisa
06.2023 - Current
Retail Assistant
Lovisa
04.2022 - 06.2023
Team Member
Kmart
09.2020 - 06.2022
Dog Groomer
Essential Grooming
03.2020 - 05.2020
Cert II Creative Industries -
Eaton Community College
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