Nathaniel Idehen
BELCONNEN
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organisational growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Assistant
JD Sports Fashion Plc
Canberra, ACT
08.2024 - Current
- Managed inventory levels, ensuring timely restocking of popular items to meet customer demand.
- Executed sales promotions and marketing initiatives, driving increased foot traffic and engagement.
- Processed transactions accurately while maintaining a high level of customer service.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Collaborated with team members to achieve daily sales targets and improve service delivery.
Scientific Researcher
University of Canberra
Canberra, ACT
02.2025 - 05.2025
- Conducted literature reviews to inform experimental design and hypothesis development.
- Prepared technical reports summarising research findings for academic presentations.
- Participated in weekly meetings, providing updates on project progress and addressing challenges encountered.
- Collaborated with interdisciplinary teams to drive innovative research projects and deliver significant results.
- Conducted thorough literature reviews to inform experimental design and contextualize results within current scientific understanding.
Sales Assistant
H&M Retail
Canberra, ACT
10.2023 - 09.2024
- Maintained visual merchandising standards, contributing to an appealing store environment.
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions accurately at the point of sale, ensuring efficient checkout experiences.
- Provided training support to new staff on operational procedures and customer service practices.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Orphanage Volunteer
Rosary Humanitarian Club
Federal Capital Territory, Nigeria
09.2016 - 09.2019
- Coordinated recreational activities to foster social skills and emotional well-being among children.
- Developed educational programs tailored to diverse needs, improving engagement and learning outcomes for children.
- Facilitated workshops on life skills, promoting personal development and independence among older youth residents.
- Promoted a positive atmosphere within the orphanage by organising recreational activities and group outings.
- Enhanced children's well-being by providing emotional support and guidance during difficult times.
- Implemented and developed programs to address poverty and inequality.
Education
Bachelor of Medical Science - Science
University of Canberra
Canberra, ACTSkills
- Problem-solving
- Time management
- Teamwork and collaboration
- Organizational skills
- Multitasking
- Attention to detail
- Adaptable and flexible
- Reliable and responsible
- Strong communication and interpersonal skills
Certification
First aid certification
- HLTAID011 Provide First Aid.
- HLTAID010 Provide basic emergency life support.
- HLTAID009 Provide cardiopulmonary resuscitation.
Timeline
Scientific Researcher
University of Canberra
02.2025 - 05.2025
Sales Assistant
JD Sports Fashion Plc
08.2024 - Current
Sales Assistant
H&M Retail
10.2023 - 09.2024
Orphanage Volunteer
Rosary Humanitarian Club
09.2016 - 09.2019
Bachelor of Medical Science - Science
University of Canberra