I'm eager to start a new FIFO job and available anytime willing to do any swing. I'm physically fit and ready for any demanding work and understand the long 12-hour shift but I am ready to take any challenge on ready to learn.
Overview
3
3
years of professional experience
Work History
Customer Service Manager
Wooloworths
07.2021 - Current
Increased team productivity by providing ongoing training and support to customer service representatives.
Started as a fresh convenience team member dealing with pallets of load to pallets of milk
Then grew up in the ranks as a fresh convenience assistant manager where I would manage the load and instruct team members on what needed to be done
Then I kept going up the ranks and became a customer service manager where I have a whole team and front desk to look after and control
My main job is take make sure our customers our priority one and that they get served straight away and that we look after them with whatever needs they need
Wall and Ceiling Apprenticeship
The Stewart Family Trust
03.2022 - 04.2022
Build ceilings or walls with gyprock at new buildings that were getting built
Go to houses that need new installation in on their roof
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Deckhand
McBoats
04.2021 - 05.2021
Contributed to efficient operations by maintaining a clean and organized deck environment.
Provided necessary support during docking manoeuvres, contributing to successful berthing at various ports.
A key part of my job was to pack scallops are fast as I could in the sea for twelve hours a day as we packed up to 4 thousand boxes a week
We would rotate shifts from during the day and night with another team after our shift we would clean the whole deck and cock the team dinner or lunch
Kitchen Hand
McDonald's
11.2020 - 04.2021
Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
Promoted a safe work environment by adhering to strict health and safety guidelines during all tasks performed in the kitchen.
Demonstrated adaptability by quickly learning new techniques, recipes, and procedures as required for various culinary tasks.
Expedited food service by efficiently delivering completed orders from the kitchen to servers in a timely manner.
Managed incoming food deliveries, checking for quality and accuracy while properly storing items according to established protocols.
Education
Western Australia Certificate Of Education - Cert 2 in Sports And Recreation
John Tonkin College - PET Campus
Mandurah, WA
11.2020
Skills
Call Center Operations
Regulatory Compliance
Quality Assurance
One Call Resolution
Schedule Coordination
Cash Handling
Positive and Constructive Feedback
Skilled Trainer
Decision-Making
Timeline
Wall and Ceiling Apprenticeship
The Stewart Family Trust
03.2022 - 04.2022
Customer Service Manager
Wooloworths
07.2021 - Current
Deckhand
McBoats
04.2021 - 05.2021
Kitchen Hand
McDonald's
11.2020 - 04.2021
Western Australia Certificate Of Education - Cert 2 in Sports And Recreation