Natika Orchard
Baldivis,Australia
Summary
Senior Administrative Officer with 10+ years of experience operating departments, site mobilisation and administering payrolls. Detail-oriented professional looking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Site Administrator
VEOLIA ENVIRONMENTAL SERVICES
06.2022 - Current
- Developed comprehensive training materials for new employees, contributing to their successful onboarding experience.
- Manage all aspects of mobilisation and compliance, including qualification verification, visa/working rights, updating roster, booking flights, creation of profiles and schedules in project management systems, contact lists and all required items.
- Booking and arranging inductions and training requirements for new and current employees.
- Communication with new staff to ensure they are aware of onboarding requirements and following up on any outstanding items.
- Assist with the onboarding process by guiding candidates through necessary paperwork, documentation, and compliance requirements.
- Coordinate site access requirements have been met and ready for employee to commence on site when required.
- Liaise with labour hire companies for onboarding new starters.
- Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
- Responded to employee inquiries to provide information regarding payroll deductions and related issues.
- Submitted reports on payroll activities.
- Developed comprehensive training materials for new hires in the payroll department, facilitating a smooth onboarding process.
Field Worker - Children in Care
DEPARTMENT OF COMMUNITIES, CHILD PROTECTION & FAMILY SUPPORT
04.2019 - 07.2022
- Maintained detailed documentation of all case activities, ensuring accuracy and compliance with agency policies and procedures.
- Investigated alleged abuse, neglect, and abandonment of children to determine abusive or unsafe conditions.
- Strengthened communication among team members through regular meetings, case reviews, and information sharing sessions.
- Conducted ongoing evaluations of case progress, adjusting intervention strategies as needed to ensure optimal outcomes for children and their families.
- Advocated for the best interests of children in court proceedings, presenting well-researched recommendations for custody or placement decisions.
- Wrote descriptive and accurate impending and present danger assessments and family functioning assessments.
- Maintained confidentiality at all times, adhering to strict ethical guidelines governing the handling of sensitive client information.
- Increased positive outcomes for children by establishing strong working relationships with families, schools, and community resources.
- Established rapport with clients quickly, fostering trust and creating a supportive environment conducive to open dialogue about sensitive issues affecting their lives.
- Managed caseloads efficiently, prioritizing cases based on urgency and risk level.
- Developed individualized service plans that addressed specific needs identified during assessments, resulting in better-targeted interventions for each child''s situation.
- Provided crisis intervention services to protect children from harm or abuse in emergency situations.
- Collaborated with multidisciplinary teams to ensure comprehensive support for children and families in need.
- Evaluated family needs and coordinated appropriate services to promote stability and wellbeing.
- Enhanced family functioning through the development and implementation of tailored case plans.
- Collaborated with schools, law enforcement and other community resources to gather information.
- Investigated home conditions to protect children from harmful environmental areas.
- Facilitated supportive services and counseling for family members to address special concerns.
- Kept abreast of changes in legislation related to child welfare services to ensure adherence to evolving guidelines and requirements.
- Improved child safety by conducting thorough home assessments and addressing potential hazards.
- Assisted families in navigating government agencies and accessing entitlement benefits.
- Coordinated closely with law enforcement officials when necessary to enhance investigations into allegations of abuse or neglect involving vulnerable minors.
Administrative Officer
DEPARTMENT OF COMMUNITIES, CHILD PROTECTION & FAMILY SUPPORT
06.2018 - 04.2019
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for company database.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
- Contributed to successful projects by providing essential administrative support and resource management.
- Created, prepared, and delivered reports to various departments.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Cultivated strong professional relationships with external stakeholders such as clients, suppliers, partners, or regulatory bodies.
- Assisted in achieving company objectives through active participation in strategic planning sessions and goal setting initiatives.
- Ensured compliance with industry regulations by maintaining up-to-date knowledge of requirements and monitoring adherence to guidelines.
- Facilitated cross-functional collaboration by acting as a liaison between departments for task coordination and information sharing.
- Consulted with company management to assess requirements and develop operational enhancements to streamline processes and increase team performance.
- Spearheaded process improvements that led to reduced operational costs while maintaining high-quality service delivery standards.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed department budgets and generated financial reports for management review.
- Developed strategies to streamline and improve office procedures.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Performed wide-ranging administrative, financial and service-related functions.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
- Volunteered to help with special projects of varying degrees of complexity.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
Administration Officer
KOMATSU AUSTRALIA
12.2017 - 06.2018
- Coordinate site entry requirements for all employees, contractors and visitors.
- Coordinate flight bookings, rosters, and accommodation.
- Weekly compliance checks are completed on personnel records and records updated when required.
- Assist with the administration and record keeping of site personnel HR records.
- Process vendor invoices for payment.
- Ensure daily, weekly and monthly site reports are produced, reviewed and submitted as required.
- Follow all the responsibilities listed in the Health & Safety Management Plan.
- Provide coverage in other areas of the Administration department as required.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Maintained high levels of organization within the office space through regular supply inventory checks and proactive restocking efforts.
- Increased mine production by implementing effective planning and scheduling strategies for mining operations.
- Maintained detailed records related to personnel performance levels in order to identify areas requiring additional training or development.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Answered high volume of phone calls and email inquiries.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Facilitated training and onboarding for incoming office staff.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
- Implemented time-saving solutions that significantly reduced meeting preparation times through efficient resource allocation.
- Filed paperwork and organized computer-based information.
- Managed mail and both incoming and outgoing correspondence.
Administration Officer
BHP BILLITON IRON ORE
06.2008 - 07.2017
- Booking flights and accommodation,
- Organising medicals, training and inductions, and
- Preparing documentation such as applications, permits, licensing and certifications
- Credit card reconcilliations
- Onboarding contractors including reviewing site entry documents, booking flights, rosters, and site inductions.
- Ensuring compliance with all relevant administration & contactor booking procedures.
- Booking and ensuring compliance to relevant Training requirements.
- Flight reconciliations
- Training bookings
- Other ad hoc duties as required
- Coordinated staff meetings and events to foster communication, teamwork, and professional development opportunities for team members.
- Developed comprehensive training materials for new employees, contributing to their successful onboarding experience.
- Effectively managed team schedules, ensuring optimal productivity and timely project completion.
- Enhanced site efficiency by streamlining administrative processes and implementing new software solutions.
- Provided ongoing support to senior leadership by preparing reports, presentations, updates on key projects as needed.
- Reduced operational costs through diligent budget management and resource allocation.
- Maintained a safe working environment by enforcing strict compliance with safety regulations and guidelines.
- Facilitated seamless transitions during staff changes or reorganization efforts by effectively managing knowledge transfer processes between team members.
Skills
- EXCEL SPREADSHEETS
- METICULOUS ATTENTION TO DETAIL
- RESULTS-ORIENTED
- SELF-DIRECTED
- STRONG PROBLEM SOLVER
- DEDICATED TEAM PLAYER
- RESOURCEFUL
- REPORT WRITING
- EXECUTIVE PRESENTATION
- DEVELOPMENT
- PROOFREADING
- IMPLEMENTING NEW BUSINESS SYSTEMS
- MANAGING MULTIPLE PRIORITIES
- EYE FOR DETAIL
- ADAPTABLE
- TIME MANAGEMENT
- FILING AND DATA ARCHIVING
- DEADLINE DRIVEN
- RELATIONSHIP BUILDING
- CRITICAL THINKING
Timeline
Site Administrator
VEOLIA ENVIRONMENTAL SERVICES
06.2022 - Current
Field Worker - Children in Care
DEPARTMENT OF COMMUNITIES, CHILD PROTECTION & FAMILY SUPPORT
04.2019 - 07.2022
Administrative Officer
DEPARTMENT OF COMMUNITIES, CHILD PROTECTION & FAMILY SUPPORT
06.2018 - 04.2019
Administration Officer
KOMATSU AUSTRALIA
12.2017 - 06.2018
Administration Officer
BHP BILLITON IRON ORE
06.2008 - 07.2017
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