Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Natsu Murooka

Brisbane,QLD

Summary

Hi, I'm Natsu from Japan. I have 4+ years of experience in hospitality. Before coming to Brisbane, I lived in Tokyo, Japan, and worked at the Japanese restaurant as an all-rounder, especially serving food, taking orders, and making drinks and alcohol. Also, I have experience working at Starbucks and the Treasury Casino and Hotel in Brisbane. I enjoy communicating with customers and working in a team environment. I would love the opportunity to perfect my skills in the hospitality industry.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bartender, F&B Attendant

Treasury Casino and Hotel
Brisbane, QLD
09.2023 - 07.2024
  • Working in a fast-paced environment
  • Maintained clean and organized dining areas for an enjoyable guest experience
  • Supervised team members
  • Trained new team members
  • Using Japanese and Chinese to help customers

Barista

Starbucks
Moorooka, QLD
10.2023 - 03.2024
  • Working in a team environment
  • Greeted customers entering a store.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked as cashier, server, barista, and kitchen hand.

All Rounder

Izakaya
Tokyo, Japan
04.2019 - 04.2023
  • Built relationships with customers
  • End-of-day report
  • Worked as cashier
  • Counted money in cash drawers at the beginning and end of shifts to maintain accuracy
  • Restocking products
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations
  • Reduced wait times by efficiently ordering food and providing food.

Education

Business

International Christian Universit
Tokyo, Japan

Skills

  • Hospitality Service Expertise
  • Kitchen hand
  • Team Leadership
  • Bartending
  • Barista Skills
  • POS Systems
  • English, advanced (C1), IELTS 70
  • Japanese, native
  • Chinese, upper intermediate (B2)

Certification

RSA ( Responsible Service of Alcohol)

SITXFSA005 (Use hygienic practices for food safety)

SITHFAB025 (Prepare and serve espresso coffee)

Languages

Japanese
Native or Bilingual
Chinese (Mandarin)
Professional Working

Timeline

Barista

Starbucks
10.2023 - 03.2024

Bartender, F&B Attendant

Treasury Casino and Hotel
09.2023 - 07.2024

All Rounder

Izakaya
04.2019 - 04.2023

Business

International Christian Universit
Natsu Murooka