Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Availability
Languages
Timeline
Generic

Natsu Murooka

Summary

Versatile Crew Leader with experience directing others, managing tasks and monitoring work areas. Reputation for staying calm and poised even in stressful circumstances. Offering exemplary interpersonal and communication skills.


Skilled employee known for making best decisions regarding appropriate solutions. Committed Crew Leader delivering quality service and maintaining high levels of satisfaction.

Overview

4
4
years of professional experience
2
2
Certification

Work History

Crew Member Team Leader

Macdonald's
08.2019 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Communicated with customers and team members to solve problems.
  • Monitored and reported trainee progress, introducing new learning tools to address individual needs.
  • Distributed necessary tasks and duties during each shift.
  • Set performance goals for individual team members and created reward systems and contests.
  • Supervised team members and oversaw effective and efficient completion of job duties.
  • Quickly and efficiently resolved complaints and escalated issues.

Student Teacher

Kindergarten, Elementary And Middle School
04.2022 - 08.2023
  • Assisted students with homework using curriculum and materials provided by program.
  • Worked with classroom teacher to learn about current standards and best practices.
  • Facilitated small group activities and one-on-one instruction to meet individual student needs.
  • Created and implemented different learning activities to meet needs of different types of learners.
  • Facilitated discussions and activities to promote student collaboration and engagement.
  • Advanced learning techniques by using differentiated instruction strategies to accommodate student needs.


Cashier

Seven Eleven
07.2020 - 07.2022
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

Expected Diploma - Liberal Arts And Sciences

International Christian University
Tokyo, JAPAN
03.2026

Skills

  • Hospitality Service Expertise
  • Suggestive Selling
  • Daily Cash Management, Front Counter Maintenance
  • Menu Item Preparation
  • Coffee Machinery, Coffee and Tea Expertise
  • Table Setting Knowledge
  • Safe Food Handling Practices
  • Time Management
  • Team Leadership
  • Available Weekends

Certification

SITXFSA005 (Use hygienic practices for food safety)

SITHFAB025 (Prepare and serve espresso coffee)

Hobbies

Community involvement, learning languages, watching movies, photography, traveling, sports, and reading.

Availability

Available immediately

Able to work 7 days, include weekends

Languages

English
Full Professional
Japanese
Native or Bilingual
Chinese (Mandarin)
Professional Working

Timeline

Student Teacher

Kindergarten, Elementary And Middle School
04.2022 - 08.2023

Cashier

Seven Eleven
07.2020 - 07.2022

Crew Member Team Leader

Macdonald's
08.2019 - 08.2023

Expected Diploma - Liberal Arts And Sciences

International Christian University

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Natsu Murooka