NATTALIE DERBYSHIRE
Thorpdale,Victoria
Summary
I am a highly motivated professional that demonstrates the ability to develop and implement successful plans of action to address individual needs. I possess strong problem-solving skills to reduce barriers and I am very committed to helping individuals and families. I am a detail-oriented, resilient, and adaptable team player with strong organizational and communication skills. I handle multiple projects simultaneously with a high degree of accuracy.
My aim is to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Disability Support Worker
Joshua Tree Home Support
2021.09 - Current
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
- Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal client wellbeing.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Drove clients safely to social activities and appointments.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Kept detailed daily logs with care actions, patient behaviours, and incidents.
- Adhered to company requirements for patient interactions and care standards.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Mentored and coached team members, fostering a positive work environment that encouraged professional growth and development.
- Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
- Enhanced team productivity by implementing efficient workflow processes and streamlining communication channels.
- Resolved conflicts within the team, promoting collaboration and healthy communication among staff members.
Personal Care Assistant
St Hilary's
2017.08 - 2019.12
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
- Promoted independence with structured routines and clear communication to support clients in their daily lives.
- Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
- Monitored vital signs regularly, promptly reporting any abnormal findings to medical professionals for further evaluation.
- Prevented injuries through diligent observation of the environment and prompt intervention when needed during mobility assistance tasks.
- Supported clients'' mental health by actively listening to concerns and offering compassionate companionship during challenging times.
- Maintained detailed documentation of client progress, sharing updates with family members and healthcare providers as necessary.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Conferred with supervisor to discuss patient condition and medical care.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Entrusted to handle confidential and sensitive situations in professional matter.
Education
Certificate IV - Aged And Disability Support
Vative Healthcare
Moe06.2022
Certificate III - Ageing, Home & Community, And Disability Support
Warner
Melbourne08.2017
Skills
- Client Service
- Client Support
- Interpersonal Skills
- Problem-solving aptitude
- Multitasking
- Self Motivation
- Relationship Building
- Active Listening
- Continuous Improvement
- Excellent Communication
- Adaptability
- Reliability
Timeline
Disability Support Worker
Joshua Tree Home Support
2021.09 - Current
Personal Care Assistant
St Hilary's
2017.08 - 2019.12
Certificate IV - Aged And Disability Support
Vative Healthcare
Certificate III - Ageing, Home & Community, And Disability Support
Warner
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