Nattamon Chongborvonviwat(Eva)
Melbourne,VIC
Summary
Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front of House Staff Member
Seoul Chicken And Beer
10.2023 - 01.2024
- Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.
- Streamlined front of house operations by implementing effective organization and communication strategies with team members.
- Increased repeat business through friendly interactions and promptly addressing any issues or concerns.
- Upheld company standards for quality, safety, and cleanliness throughout daily tasks, contributing to a consistent dining experience for all guests.
- Established welcoming atmosphere by greeting each guest warmly.
- Helped guests at tables when in need of assistance.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
Wait Staff Member
Taiwan Dumplings
07.2023 - 10.2023
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
- Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
- Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
Food and Beverage Attendant
Thai Ayutthaya Restaurant
03.2023 - 06.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guests' needs.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Assisted in menu development, resulting in increased sales and positive feedback from customers.
- Streamlined beverage preparation processes, leading to faster service times and higher customer satisfaction.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Greeted and seated guests to provide friendly and welcoming experience.
Education
Bachelor of Arts - Humanities
Chiang Mai University
Thailand05.2020
Skills
- Cleanliness
- Organizational skills
- Excellent communication
- Customer service
Certification
- Certified Responsible Service of Alcohol(RSA)
Languages
English
Professional Working
Timeline
Front of House Staff Member
Seoul Chicken And Beer
10.2023 - 01.2024
Wait Staff Member
Taiwan Dumplings
07.2023 - 10.2023
Food and Beverage Attendant
Thai Ayutthaya Restaurant
03.2023 - 06.2023
Bachelor of Arts - Humanities
Chiang Mai University
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