NATTHAKAN UPPLA
CHRISTIES BEACH,SA
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Legal Counsel
W Solicitors Limited
Bangkok, Thailand
11.2018 - 01.2024
- Conducted legal research to support decision-making process in complex cases
- Advised on compliance with applicable laws and regulations
- Drafted, reviewed, and negotiated a wide range of contracts, including commercial agreements and employment documents
- Assisted with the preparation of documents such as tenancy agreements and lease renewals
- Negotiated contracts on behalf of clients to secure favorable terms
- Researched potential properties for clients to purchase or rent.
Cafe Co-Owner
Maphraw Cafe
Suratthani, Thailand
10.2022 - 10.2023
- Managed day-to-day business operations including staffing, inventory management, budgeting, accounting, and payroll processing.
- Assisted staff by serving food and beverages.
- Assisted prepared and served coffee, espresso drinks, blended coffees on busy day
- Resolved problems or concerns to satisfaction of involved parties.
GENERAL MANAGER
Wieang Sa Weed Thong Drinking Water Company Limited
Suratthani, Thailand
11.2015 - 05.2023
- Created operational policies and procedures to ensure efficient operations, quality control, and safety standards.
- Developed service and sales strategies to improve retention and revenue.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Prepared staff work schedules and assigned team members to specific duties.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
PERSONAL ASSISTANT TO THE GENERAL MANAGER
Meridien Khao Lak Beach &Spa Resort
Phang Nga, Thailand
04.2014 - 07.2014
- Collaborated with different departments within the organization to carry out tasks assigned by the General Manager
- Communicated effectively with colleagues, customers, vendors, and other stakeholders via phone, email, or in person
- Coordinated travel arrangements for the General Manager and other staff members as needed
- Assisted the General Manager in scheduling meetings, taking notes, and organizing documents
- Handled incoming mail addressed to the office of the General Manager efficiently
- Reminded managers of important deadlines and engagements
- Managed and maintained executives' schedules
- Greeted visitors and determined whether should be given access to specific individuals.
Housekeeping
Personal Customer
Melbourne, Victoria
07.2012 - 03.2014
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Provided assistance with laundry services when needed.
- Polished furniture to remove dust and dirt buildup.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
Front of House
Trinitas Thai Restaurant
Camberwell, Victoria
09.2012 - 04.2013
- Answered phone calls and took reservations from customers in a courteous manner.
- Greet and assist customers in a friendly and professional manner
- Assisted customers with menu selections and answered questions regarding food items and beverages
- Take customer orders accurately and efficiently
- Served food and drinks, removed dirty dishes, and refilled beverages to enhance dining experience
- Continuously monitored tables for any additional requests or assistance needed by guests.
- Maintain a clean and organized dining area
- Processed accurate cash and credit card transactions
- Filled soft drink cups and poured hot coffee and tea for patrons.
- Follow all safety and sanitation procedures
WAITRESS
Thai Nee Cafe
Melbourne, Victoria
02.2011 - 08.2012
- Greeted guests and answered questions about menu items.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Assisted cooks by prepping ingredients for meals prior to service times.
- Took orders for food and drinks and delivered them to guests.
Event Organizer
Indee Design
Suratthani, Thailand
03.2010 - 01.2011
- Planned and coordinated registration, hotel accommodations and transportation to facilitate smooth execution of event activities.
- Facilitated communication between couples and their families regarding wedding plans.
- Planned menus, decorations, music, photography, videography, and other details.
- Monitored budgets throughout planning process to ensure costs stayed within limits.
- Provided onsite support during events to ensure smooth operations.
Education
MASTER OF LAWS INTERNATIONAL -
La Trobe University
01.2013
BACHELOR OF LAWS -
Bangkok University
01.2007
Skills
- Ability To Multitask
- Willing to Learn
- Teamwork and Positive Attitude
- Guest Relations
Certification
- SA RSA Certificate
- Attorney at Law License
- Notarial Services Attorney
References
References available upon request
Timeline
Cafe Co-Owner
Maphraw Cafe
10.2022 - 10.2023
Legal Counsel
W Solicitors Limited
11.2018 - 01.2024
GENERAL MANAGER
Wieang Sa Weed Thong Drinking Water Company Limited
11.2015 - 05.2023
PERSONAL ASSISTANT TO THE GENERAL MANAGER
Meridien Khao Lak Beach &Spa Resort
04.2014 - 07.2014
Front of House
Trinitas Thai Restaurant
09.2012 - 04.2013
Housekeeping
Personal Customer
07.2012 - 03.2014
WAITRESS
Thai Nee Cafe
02.2011 - 08.2012
Event Organizer
Indee Design
03.2010 - 01.2011
MASTER OF LAWS INTERNATIONAL -
La Trobe University
BACHELOR OF LAWS -
Bangkok University
- SA RSA Certificate
- Attorney at Law License
- Notarial Services Attorney
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