Natthasorn Luangphetngam
Keperra, QLD ,Queensland
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Barista
Pattison's Patisserie
11.2023 - 03.2024
- Enhanced customer satisfaction by providing exceptional service and maintaining clean, welcoming environment.
- Increased sales through effective upselling techniques and recommending appropriate menu items.
- Developed loyal customer base by fostering strong relationships and consistently delivering high-quality beverages.
- Streamlined operations by creating efficient work schedules for barista team members.
Barista
Taste Baguette
05.2015 - 11.2023
- Maintained regular and consistent attendance and punctuality.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Recommended products based on solid understanding of individual customer needs and preferences.
Chef
Taste Baguette
12.2018 - 11.2023
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Monitored food production to verify quality and consistency.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Chef
Wandee Thai Kitchen
09.2022 - 03.2024
- Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
- Achieved cost reduction targets by negotiating with suppliers for better pricing on key ingredients.
- Placed orders to restock items before supplies ran out.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
Education
Diploma - Certificate III & Certificate IV Patisserie
Le Culinaier Hospitality Institute
Sydney, NSW08.2022
Diploma - -Certificate IV in Commercial Cookery /
Apex Institute of Education
Sydney, NSW03.2018
Skills
- Servsafe Certified
- Kitchen Equipment Operation
- Food Inventories
- Hiring, Training and Development
- POS System Operation
- Latte art mastery
- Barista mentoring
- Coffee expertise
Languages
English
Full Professional
Japanese
Limited Working
Thai
Native or Bilingual
Timeline
Barista
Pattison's Patisserie
11.2023 - 03.2024
Chef
Wandee Thai Kitchen
09.2022 - 03.2024
Chef
Taste Baguette
12.2018 - 11.2023
Barista
Taste Baguette
05.2015 - 11.2023
Diploma - Certificate III & Certificate IV Patisserie
Le Culinaier Hospitality Institute
Diploma - -Certificate IV in Commercial Cookery /
Apex Institute of Education