Natthawat Phrakhodi
Brisbane,Australia
Summary
Dedicated and experienced professional with a strong background in finance, customer service, and multilingual communication. Seeking a challenging role to leverage skills and expertise. Known for being detail-oriented and a team player, possesses strong organizational skills to handle multiple projects simultaneously with high accuracy.
Overview
7
7
years of professional experience
Work History
Wealth Management Consultant
Macquarie
Brisbane, Australia
03.2023 - Current
- Provided personalised wealth management consultations to clients, conducting thorough financial assessments to understand their goals and risk tolerance
- Developed and presented comprehensive investment strategies, considering market trends, client objectives, and risk factors
- Collaborated with internal teams to implement investment plans, monitor portfolio performance, and adjust strategies based on market dynamics
- Stayed abreast of financial markets, industry regulations, and emerging trends to offer clients informed and up-to-date advice.
Customer Consultant Specialist
Allianz Insurance
Brisbane, Australia
03.2022 - 03.2023
- Addressed customer inquiries related to insurance products, policies, and claims, demonstrating a strong understanding of complex insurance concepts
- Provided clear and accurate information to customers, guiding them through the claims process and resolving issues in a timely manner
- Collaborated with underwriting and claims teams to investigate and resolve complex customer concerns, ensuring a high level of customer satisfaction
- Contributed to the development of training materials to enhance the knowledge and skills of customer service teams.
Croupier
Treasury Hotel & Casino
Brisbane, Australia
01.2018 - 03.2022
- Conducted various casino games with precision and professionalism, ensuring an engaging and enjoyable experience for patrons
- Managed high-stakes tables and maintained a keen attention to detail to uphold the integrity of the gaming environment.
Education
Bachelor of Business (Marketing) -
Queensland University of Technology
Brisbane, Queensland01.2020
Cairns State High School
Cairns, QLD2016
Skills
- Multilingual: Fluent in Thai, Laos, and English
- Financial Analysis
- Customer Services
- Risk Management
- Communication and Interpretation Skills
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Critical Thinking
- Excellent Communication
- Organizational Skills
- Adaptability and Flexibility
Timeline
Wealth Management Consultant
Macquarie
03.2023 - Current
Customer Consultant Specialist
Allianz Insurance
03.2022 - 03.2023
Croupier
Treasury Hotel & Casino
01.2018 - 03.2022
Bachelor of Business (Marketing) -
Queensland University of Technology
Cairns State High School