Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
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Natwarang (NAN) Clark

Summary

I am a positive, reliable, hardworking, out-going, flexible and very organised person who has a warm, happy, optimistic disposition. I enjoy working with people in a team environment and have had extensive international customer service experience. I'm extremely familiar with Pickleball and most of the tournaments in Australia and overseas.

Overview

21
21
years of professional experience

Work History

Netball Team Manager

A.B. Paterson College Netball Club (Volunteer)
02.2020 - Current
  • Coordinating training times and attendance.
  • Collecting bibs after each game.
  • Rostering each member to bring a treat for after the match (if so desired).
  • Keeping players and parents informed of match times and court venue.
  • Alerting players to cancelled training/matches because of weather.
  • Co-ordinating money collection for extra events such as club carnivals.
  • Submitting 'Best and Fairest' votes.
  • Rostering parent scorers and if required time keepers.
  • Assisting coach in every way if needed.

Social Media Coordinator

A.B. Paterson College Netball Club (Volunteer)
01.2023 - 12.2023
  • Planned and implemented a Social Content Strategy and club calendar to facilitate regular communications.
  • Engaged and worked closely with the College Communications & Marketing Manager to maximise social, promotional opportunities.
  • Monitored and managed FB content, profile, images, requests, and social media presence.
  • Engaged with Club Officials, coaches, managers, members, parents to encourage content for posting on social media.

Administrative Officer

Griffith English Language Institute
04.2019 - 11.2019
  • Assisted the Administrative Manager in collecting student attendance data, keeping accurate records, communicating with absentees and reporting back to the academic teams.
  • Updated and maintained the school database with student details.
  • Assisted the management team with administrative tasks as required.


Promotions Manager/Customer Liaison Officer

CPD@SEA
04.2016 - 04.2017
  • CPD@SEA (Continuing Professional Development at Sea) Medical Conferences on Royal Caribbean Cruise Ships
  • Boosted brand awareness by strategising and executing promotional campaigns across multiple platforms.
  • Worked closely with travel agencies to meet customer needs and exceed sales goals.
  • Developed strong relationships with cruise company and their staff members

Client Service Officer

Griffith English Language Institute
04.2010 - 02.2011
  • Greeted new students on their first day as part of their school induction programme.
  • Helped to manage problems or complaints efficiently and effectively. Offered responses to students in a timely manner.
  • Communicated with Student Agents to help students enrolment go smoothly.
  • Updated and maintained the school database with student details.
  • Enhanced student experience by developing and implementing comprehensive support programs.
  • Helped students develop organisational, time management and study skills.
  • Delivered supportive and knowledgeable counselling to students with academic or personal concerns.

International Flight Attendant

Japan Airlines
06.2004 - 04.2007
  • Enhanced passenger comfort by promptly addressing concerns and providing personalised assistance during long-haul flights.
  • Ensured the safety of passengers by conducting pre-flight checks and adhering to strict safety protocols.
  • Facilitated smooth boarding processes by efficiently organising passenger seating, luggage storage, and priority access for special needs passengers.
  • Contributed to increased customer satisfaction by delivering top-notch in-flight service, including meal preparation and distribution.

Special Public Relations

Toyota Motors Thailand
03.2003 - 04.2004
  • Enhanced brand reputation by developing and implementing strategic public relations campaigns.
  • Secured positive media coverage for the organisation, pitching stories to journalists and editors.
  • Managed crisis communications effectively, mitigating potential damage to the company's image.
  • Developed strong relationships with car dealers and stakeholders within the industry.
  • Organised successful press events, ensuring maximum exposure for product launches and announcements.


Education

Master of Business Event Management

Griffith University
Gold Coast, QLD
12.2009

Graduate Certificate in Business

Griffith University
Gold Coast, QLD
12.2008

Bachelor of Arts - Geography And English

Silpakorn University
Bangkok, Thailand
03.2002

Skills

  • Time Management
  • Adaptability and Flexibility
  • Customer Service
  • Effective Communication
  • Relationship Building
  • Event Coordination
  • Attention to Detail
  • Travel Coordination
  • Organisational Skills

Accomplishments

    GRIMSEY PERPETUAL AWARD (Outstanding Manager for the Netball Club) 2021

Languages

Thai
Native or Bilingual
English
Full Professional
Japanese
Limited Working

References

References available upon request.

Timeline

Social Media Coordinator

A.B. Paterson College Netball Club (Volunteer)
01.2023 - 12.2023

Netball Team Manager

A.B. Paterson College Netball Club (Volunteer)
02.2020 - Current

Administrative Officer

Griffith English Language Institute
04.2019 - 11.2019

Promotions Manager/Customer Liaison Officer

CPD@SEA
04.2016 - 04.2017

Client Service Officer

Griffith English Language Institute
04.2010 - 02.2011

International Flight Attendant

Japan Airlines
06.2004 - 04.2007

Special Public Relations

Toyota Motors Thailand
03.2003 - 04.2004

Master of Business Event Management

Griffith University

Graduate Certificate in Business

Griffith University

Bachelor of Arts - Geography And English

Silpakorn University

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Natwarang (NAN) Clark