Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
Generic

Naurah Rahma Madina

North Melbourne,VIC

Summary

A dependable and organized international student with experience record of assisting sales and customer loyalty through individualized service. Resourceful individual with skills in learning customer needs, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

4
4
years of professional experience

Work History

Salon Assistant

D'Mutia Spa And Salon
01.2022 - 06.2023
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
  • Offered exceptional service and support to walk-in and scheduled customers.
  • Helped prepare clients for hair service and massage

Clothes Seller Assistant

Maghfirah Plus Size Hijab
01.2021 - 12.2022
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Delivered prompt, friendly service to customers in store.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Cleaned, closed and secured store at end of shift.
  • Stocked merchandise, clearly labelling items, and arranging according to size or color.

Social Media Administrator

Maghfirah Plus Size Hijab
01.2019 - 12.2022
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Helped clients maintain social media pages to promote businesses.
  • Maximized strategic approaches by keeping close eye on performance and making appropriate adjustments.
  • Worked flexible hours; night, weekend, and holiday shifts.

Education

Bachelor of Medical Science (Honours) - Medical Science

University of Melbourne
Parkville, VIC
07.2024

Bachelor of Medical Science - Medicine

University of Indonesia
Indonesia
07.2023

Skills

  • Payment Processing
  • Customer Assistance
  • Hospitality and Accommodation
  • Strong Communication and Interpersonal Skills
  • Available Nights, Weekends and Holidays
  • Monitor Security
  • Adaptable and Flexible
  • Team Cooperation
  • Safety and Cleanliness Standards
  • Telephone Answering

Languages

Indonesian
Native or Bilingual
English
Native or Bilingual

Work Availability

Monday: Full Day

Thursday: Morning Shift

Saturday: Full Day

Sunday: Full Day


Timeline

Salon Assistant

D'Mutia Spa And Salon
01.2022 - 06.2023

Clothes Seller Assistant

Maghfirah Plus Size Hijab
01.2021 - 12.2022

Social Media Administrator

Maghfirah Plus Size Hijab
01.2019 - 12.2022

Bachelor of Medical Science (Honours) - Medical Science

University of Melbourne

Bachelor of Medical Science - Medicine

University of Indonesia

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Naurah Rahma Madina