Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Nav Singh

Nav Singh

Melbourne,Victoria

Summary

Detail-oriented, organized and meticulous Engineering Manager. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Excellent people mentoring and leadership skills with strong problem solving abilities.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Engineering Lead

ANZ(via ARQ)
06.2016 - 12.2023
  • Led a team of engineers to meet aggressive deadlines, ensuring on-time delivery of high-quality products.
  • Achieved customer satisfaction by diligently addressing concerns, promptly resolving issues, and consistently delivering top-notch service.
  • Enhanced team productivity by implementing agile methodologies, fostering a culture of adaptability and continuous improvement in the workplace.
  • Developed robust technical documentation for effective knowledge transfer and streamlined maintenance procedures.
  • Collaborated with stakeholders to gather requirements and develop tailored engineering solutions that met business needs.
  • Mentored junior engineers, fostering professional growth and improving overall team performance.
  • Implemented continuous improvement initiatives that resulted in increased efficiencies and reduced waste in manufacturing processes.
  • Developed payid payments to deliver faster payments within 15 seconds.
  • Implemented multiple Self service features- reporting debit and credit card lost/stolen, chat ability to connect with remote Bankers
  • Analyzed security vulnerabilities using Fortify scan

Software Development Manager

Support.com
08.2014 - 12.2015
  • Developed SaaS based multi tenanted web application to connect customers with remote support representative
  • Led process improvements resulting in 20% reduction in support calls
  • Determined project technical needs and helped BAs in writing stories
  • Collaborated with product and engineering team members to define and develop new product concepts
  • Documented technical workflows to promote education and training of newly hired employees

Engineering Manager

EFI India Pvt Ltd
03.2004 - 08.2014
  • Built team of 8 engineers
  • Mentored and coached team members
  • Detailed all aspects of software development in technical manuals and documentation for use in later versions
  • Analyzed system requirements to break down work for the team
  • Implemented and tested enhancement feature requests to improve product functionality and extend performance

Software Engineer

Quark Media House
07.2001 - 03.2004
  • Tackled development tasks based on system requirements and documented approaches.
  • Wrote, tested and deployed code, verifying operational and UX integrity for releases.
  • Worked with backend personnel to design structure and processes optimized for product parameters.
  • Gathered customer feedback and worked to resolve specific concerns.

Education

Master of Science - Software Systems

BITS Pilani

Bachelor of Engineering - Computer Science

Guru Nanak Dev University

Skills

  • Team management and mentoring
  • Stakeholder management
  • Cross-functional collaboration
  • Setting up best engineering practices
  • Java, Android, Kotlin
  • SOLID design principles, Design patterns
  • Dagger2, Coroutines, Retrofit
  • Continuous integration using Jenkins, Gradle, SonarQube
  • Agile Scrum
  • AWS, Git

Certification

  • Certified Scrum master

Timeline

Engineering Lead

ANZ(via ARQ)
06.2016 - 12.2023

Software Development Manager

Support.com
08.2014 - 12.2015

Engineering Manager

EFI India Pvt Ltd
03.2004 - 08.2014

Software Engineer

Quark Media House
07.2001 - 03.2004

Master of Science - Software Systems

BITS Pilani

Bachelor of Engineering - Computer Science

Guru Nanak Dev University

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Nav Singh