Navanis Wary Vairavan
Wangaratta,Australia
Summary
Dynamic and detail-oriented professional with a proven track record at Wesley Institute Of Training, enhancing patient satisfaction and streamlining operations. Excelled in front desk operations and demonstrated excellent communication, fostering teamwork. Skilled in Microsoft Office and proficient in Clinic to Cloud, consistently achieving efficient patient flow and customer service excellence.
Overview
4
4
years of professional experience
Work History
Clinic Receptionist
Wesley Institute Of Training
02.2024 - 05.2024
- Enhanced patient satisfaction with timely communication and proactive problem-solving strategies.
- Created and maintained patient appointment as part of patient admission process.
- Monitored number of patients and wait times to create efficient flow of patients from check-in to check-out.
- Conducted frequent clinic walk-throughs to maintain safe work environment.
Customer Service Cashier
Woolworths Supermarket
03.2022 - 02.2024
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
Customer Service Cashier
Koffie BeanCafe
02.2020 - 02.2021
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
- Utilized POS system to handle customer cash and credit card transactions.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
Certificate I - 120 Hour TESOL
International Open Academy
Online04.2019
High School Diploma -
Sekolah Menengah Kebangsaan Seremban Jaya
Malaysia11.2016
Graduate Certificate - Computer Classes
JSJ Skill Training Academy
Malaysia11.2014
Skills
- Microsoft Office
- Front Desk Operations
- Proficient in Clinic to Cloud
- Excellent Communication
- Teamwork and Collaboration
- Active Listening
- Time Management
- CPR Certified
Languages
English
Full Professional
Tamil
Full Professional
Malay
Full Professional
Timeline
Clinic Receptionist
Wesley Institute Of Training
02.2024 - 05.2024
Customer Service Cashier
Woolworths Supermarket
03.2022 - 02.2024
Customer Service Cashier
Koffie BeanCafe
02.2020 - 02.2021
Certificate I - 120 Hour TESOL
International Open Academy
High School Diploma -
Sekolah Menengah Kebangsaan Seremban Jaya
Graduate Certificate - Computer Classes
JSJ Skill Training Academy
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