Summary
Work History
Education
Skills
Timeline
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Navdeep Kaur

Toronto,Ontario

Summary

Highly talented, organized and enthusiastic professional. An exceptional customer service representative with an extensive experience in sales and the customer service environment; which includes generating new prospects, training existing customers and troubleshooting technical problems.

Work History

Customer Service Representative

Toronto Transit Commission
  • Recognized with my path medal for demonstrating exceptional performance as a team player, achiever and communicator
  • Support, coach and develop talent within the team in relation to systems, processes and behaviours
  • Trained new team members on applying due diligence procedures and regulatory mandates
  • Leading by example, continuously and consistently motivate and manage a customer service team.

Security Guard

  • Itan Security
  • Gained knowledge about access control and various security procedures
  • Did Covid Screening, learned to abide all the necessary protection methods for the safeguard of the community as a whole
  • Proactively learned about the loss prevention techniques and the possible situations.

Student Ambassador

Loyalist College
, North York
  • Proactively participated in all the school events and represented the organization well
  • Supported and coordinated with the staff to assist the new comers to better understand the place ethics and privileges
  • Contributed to positive academic and social tone of school by demonstrating professionalism and enthusiasm for academic community.

Dairy Queen

Dairy Queen
Brampton, Ontario
02.2022 - Current
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Increased customer satisfaction by resolving [Product or Service] issues.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Education

S Loyalist College

Skills

Outstanding command on Microsoft Word, PowerPoint, Excel and MS officeProven ability to work both independently and as part of a highly functioning team; open to new ideas and disciplinesLicensing includes: Security Guard, Sanitation, Whims and Smart Serve

Timeline

Dairy Queen

Dairy Queen
02.2022 - Current

Customer Service Representative

Toronto Transit Commission

Security Guard

Student Ambassador

Loyalist College

S Loyalist College

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Navdeep Kaur