Dynamic network planning professional with extensive experience at Polar Air Cargo Worldwide Inc. Proven track record in optimizing capacity utilization and enhancing strategic alliances. Skilled in relationship management and regulatory compliance, I excel in leading cross-functional teams to achieve operational excellence and drive impactful results in a fast-paced environment.
Overview
8
8
years of professional experience
Work History
Manager – Network Planning & Alliances
POLAR AIR CARGO WORLDWIDE INC.
10.2024 - Current
Acted as the central liaison for internal teams, government authorities, and client airlines across Asia-Pacific.
Coordinated dispatch and scheduling of freighter operations across Asia-Pacific, ensuring timely routing and adherence to operational requirements
Monitored and managed fleet schedules across key hubs, responding to real-time issues, and minimizing service disruptions.
Communicated directly with ground teams and stakeholders to resolve last-minute changes, customs delays, or routing issues
Collaborated with internal teams and partner carriers to track cargo movement and ensure customer delivery commitments.
Represented the company in slot conferences, strengthening visibility and operational alignment.
Expanded interline and codeshare partnerships to enhance network connectivity and cargo feed.
Organized and hosted company dinners with key airline partners and government stakeholders during industry events.
Supervisor – Network Planning & Alliances
POLAR AIR CARGO WORLDWIDE INC.
10.2021 - 09.2024
Supervised planning teams and ensured adherence to operational and regulatory standards.
Trained and mentored new team members to build cross-regional efficiency.
Assisted in strategic budgeting, schedule planning, and capacity forecasting.
Senior Analyst – Network Planning & Alliances
POLAR AIR CARGO WORLDWIDE INC.
03.2021 - 09.2021
Managed strategic alliances and interline agreements, improving service options and reducing transit times.
Provided market insights to senior leadership, influencing route performance and expansion decisions.
Network Analyst – Network Planning & Alliances
POLAR AIR CARGO WORLDWIDE INC.
06.2018 - 02.2021
Developed seasonal freighter schedules, optimizing slot usage and meeting cargo demand fluctuations.
Maintained strong interline communication with partner carriers and stakeholders.
Accounting Assistant
ATLAS AIR INC.
10.2017 - 05.2018
Managed invoice disputes and employee expense reports.
Gained foundational experience in financial controls and reconciliation.
Education
BSc (Hons.) - Accounting
University of Hull
Hong Kong
01.2016
Higher Diploma - Accounting
HKU SPACE Community College
Hong Kong
01.2015
Skills
Network planning and capacity forecasting
Team leadership and development
Relationship management and communication
Problem solving and analysis
Cross-functional team management
Regulatory compliance
Strategic budgeting and project management
Fleet management and transport compliance
Accomplishments
Built and expanded over 30 interline agreements, significantly increasing cargo network reach and connectivity across Asia-Pacific and beyond, including strategic expansion via offline feed partnerships.
Secured slots at NRT, ICN & HKG during congested periods — 100% approval rate.
Represented the company at IATA Slot Conferences, leading slot coordination meetings with key international airports and effectively engaging with government and airport authorities to secure slot approvals.
Hosted annual company dinners with key airline partners, supporting relationship-building efforts and reinforcing long-term collaboration with strategic stakeholders.
Designed onboarding documentation and SOPs for new network analysts, improving team readiness and cutting onboarding time by 40%.
Maintained deep knowledge of China's interline filing processes and regulatory landscape, ensuring timely and compliant filings for interline operations across China and greater Asia.
Liaised directly with the Civil Aviation Administration of China (CAAC) and Hong Kong Civil Aviation Department for route approvals and slot filings, ensuring 100% compliance with regulatory timelines.
Successfully handled dual-country slot coordination (e.g., SYD–HKG–ICN) for interline connections, balancing bilateral restrictions and operational limitations.
Served as the go-to contact between Planning, Ground Ops, and Sales for all interline-related decisions, improving issue turnaround time from 3 days to less than 1 day.