Navdeep Kaur
Beckenham,Australia
Summary
Compassionate and dedicated Carer with hands-on expertise in aged care and disability support. Committed to enhancing residents' quality of life through high-quality personal care, emotional support, and daily assistance. Proven ability to build trusting relationships and effectively support individuals with diverse needs in a safe and hygienic environment.
Overview
3
3
Languages
1
1
Certification
9
9
years of professional experience
Work History
Chef
fusion 6 banquets
langford, WA
07.2025 - Current
- Prepared high-quality dishes according to established recipes.
- Prepared diverse dishes for large-scale events and banquets.
- Managed kitchen staff, ensuring smooth workflow and collaboration.
- Coordinated with event planners to meet client specifications and preferences.
- Trained junior chefs on cooking techniques and kitchen procedures.
- Maintained food safety standards and cleanliness in kitchen areas.
- Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
Kitchen Hand
Aroha Agency
04.2025 - Current
- Supported kitchen operations by preparing nutritious meals for 50+ residents daily, including portioning, plating, and stock rotation, while ensuring food safety and accommodating dietary restrictions such as pureed diets or allergies.
- Assisted chefs in cooking and plating dishes during busy service hours.
- Prepared ingredients by washing, chopping, and measuring for daily meal service.
- Maintained cleanliness of kitchen tools and equipment according to health standards.
Laundry Attendant
Aroha Agency
03.2025 - Current
- Performed daily laundry tasks for elderly residents in high-care facility, washing, drying, ironing, and folding over 200 items per shift while ensuring adherence to infection control standards and hygiene protocols.
- Sorted laundry items by type and color for efficient processing in high-care facility.
- Inspected garments for stains and damage prior to washing procedures.
- Operated industrial washing machines and dryers according to safety standards.
Domestic Cleaner
Aroha Agency
03.2025 - Current
- Ensured cleanliness and hygiene in living environments through comprehensive domestic cleaning, focusing on vacuuming, mopping, dusting, and sanitizing communal areas, bathrooms, and resident rooms, in compliance with NDIS and aged care regulations.
- Cleaned residential spaces thoroughly following agency standards and guidelines.
- Communicated effectively with clients to understand specific cleaning needs.
- Organized cleaning supplies and equipment for efficient workflow and safety.
Assistant in Nursing
Aroha
12.2022 - Current
- Monitoring residents' physical and emotional health, promptly reporting any changes in condition to nursing staff to ensure timely medical intervention.
- Supporting residents with mobility assistance, including using hoists, wheelchairs, and walking aids to enhance independence and prevent falls.
- Providing high-quality personal care, assistance with bathing, dressing, toileting and grooming to support dignity and well-being.
- Assisting with feeding and hydration, ensuring residents receive appropriate meals tailored to their needs, promoting a comfortable dining experience.
- Administering non-medical treatments such as skin care applications, applying dressings under supervision, and assisting with rehabilitation exercises.
- Implemented individualized care and therapy activities for residents with dementia and complex health conditions, enhancing their quality of life.
- Participated in quality improvement and patient risk management activities, adapting to workplace changes to enhance care delivery.
- Maintaining detailed and accurate documentation of residents' care, activities, and observations in compliance with facility policies / regulatory requirements.
Kitchen Hand
Restaurant
04.2023 - 07.2023
- Washed dishes, utensils, and cooking equipment to ensure cleanliness and support efficient kitchen operations.
- Prepared ingredients and maintained cleanliness of kitchen workspace.
- Supported chefs with food preparation tasks with food preparation and assembly of dishes.
- Operated kitchen equipment, ensuring proper use and safety protocols.
- Managed kitchen inventory by checking stock levels and organizing supplies to ensure timely replenishment for uninterrupted service.
Customer Service Representative
India
01.2018 - 01.2019
- Managed customer inquiries through phone and email, providing clear and accurate information regarding services and resolving issues efficiently.
- Handled complaints and service challenges professionally, ensuring customer satisfaction by promptly addressing concerns and offering effective solutions.
- Educated customers on company products and services, upselling where appropriate to meet client needs and increase sales.
- Processed customer orders and tracked deliveries, resolving discrepancies and shipping delays to maintain service continuity.
- Displayed a friendly and approachable attitude during customer interactions, fostering a welcoming atmosphere for customers over the phone and in-person interactions.
- Managed customer data, ensuring accurate records were kept in compliance with company policies and privacy regulations.
- Participated in team meetings to discuss strategies for improving customer satisfaction and contributing to achieving service-related targets.
- Collaborated with other departments, including logistics and inventory management, to ensure smooth coordination and efficient service delivery.
Education
Advanced Diploma in Hospitality Management - Commercial Cookery
Macallan College
Perth04-2026
Diploma -
Hospitality Management
Perth, WA12-2024
Certificate III - Aged Care
Apex Training
Brisbane, QLD12-2022
Master of Business Administration -
Lovely Professional University
Jalandhar12-2022
ITI -
COPA
Moga12-2020
Bachelor -
Computer Science
IndiaSkills
- Culinary techniques
- Culinary Training
- Food safety
- Nutritional Planning
- Menu planning
- Time management
- Customer service
- Positive Attitude
Professional Statement
I am a compassionate and dedicated Carer with hands-on experience in aged care and disability support. Passionate about improving the lives of others, I provide high-quality personal care, emotional support, and assistance with daily activities. My experience includes working in residential aged care settings, where I have helped individuals with mobility, personal hygiene, meal preparation, and therapy programs. I excel at building trusting relationships with residents, ensuring dignity, comfort, and well-being. With strong communication skills and a patient-centred approach, I effectively support individuals with dementia, behavioural challenges, and complex needs. I am trained in manual handling, first aid, and infection control, maintaining a safe and supportive environment at all times. Dedicated to continuous learning, I am committed to delivering compassionate and professional care that enhances the quality of life for those I support.
Personal Information
Hobbies: Developing Myself, Cooking & Eating Out, Volunteer & Community Work, Cultural Awareness, Personal Research & Reading, Family Experiences
Languages
English
Professional
Hindi
Professional
Punjabi
Professional
Certification
- certificate iii in aged care
Timeline
Chef
fusion 6 banquets
07.2025 - Current
Kitchen Hand
Aroha Agency
04.2025 - Current
Laundry Attendant
Aroha Agency
03.2025 - Current
Domestic Cleaner
Aroha Agency
03.2025 - Current
Kitchen Hand
Restaurant
04.2023 - 07.2023
Assistant in Nursing
Aroha
12.2022 - Current
Customer Service Representative
India
01.2018 - 01.2019
Advanced Diploma in Hospitality Management - Commercial Cookery
Macallan College
Diploma -
Hospitality Management
Certificate III - Aged Care
Apex Training
Master of Business Administration -
Lovely Professional University
ITI -
COPA
Bachelor -
Computer Science