Navdeep Madan

• Facilitated meetings between stakeholders to discuss requirements, design solutions, review progress, resolve issues related to the Infrastructure Project Manager role.
• Developed and implemented project plans, objectives, schedules and milestones to ensure successful completion of infrastructure projects.
• Identified and managed risks associated with infrastructure projects to minimize impact on timelines and budget.
• Coordinated resources across multiple teams in order to meet project deadlines.

Achievements

• Directed team efforts to conduct Disaster recovery test for 2022/23/24 for critical business applications such as TechOne, GIS,Active directory, File server, O365. 2022- 2024
• Managed Library infrastructure migration project to Azure for 20 VM's, 25 SQL database servers, 15 storage accounts and 100 IaaS AVD's. Nov 22- May 23
• Project Manager for building a high performance SD- WAN network across 40 locations of council based on VMWare Velocloud and Satellite broadband solution-Starlink by Elon Musk.Aug 22 - Feb 24
• Implemented Intune discovery, enrolment and device management project for 2000 devices across all business units.- Aug 22 to Jan 23
• Project Manager for ESRI GIS Migration project to Azure- Dec 23 onwards
• Implemented O365 remediation project for Identity and Access Management (IAM) and Privileged Identity Management (PIM) to improve cyber posture as part of Essential 8. Jul-23 to Nov -23
• Project Manager for transition of on prem servers for critical applications to NextDC data centres in Macquarie Park- Dec 23 onwards

• Managed large-scale IT projects from conception to completion, ensuring all deadlines were met.
• Maintained up-to-date knowledge of industry best practices related to IT Project Management.
• Communicated regularly with stakeholders about project objectives, scope changes, timeline updates, resource allocation adjustments.
• Managed IT infrastructure Projects starting from collecting the requirements, making a work breakdown structure, defining the scope of the project, estimating the time till the execution and closure as well as managing the projects during the operations
• Used tools like Jira, Service Now, MS office suite
• Interacted with different technical and business stakeholders to translate complex business requirements into recommendations for an appropriate solution

Achievements

• Managed Billing system Oracle Upgrade Project Nov 21 to Feb 22
• Handled Security Surveillance Project for Development activities of Optus LAN offshore and onshore Dec 21 to March 22
• Managed Infra Build Project for Port-In and Port-Out Infrastructure Feb 22- Apr-22
• Completed GISMO (Network Map Systems) Project.Dec 21 - Feb 22
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• Spearhead project management processes, national management database preparation, and monthly execution rollout planning
• Oversaw and motivated global teams towards efficiently executing operations and exceeding targets within strict deadlines
• Defined project scope in alignment with business requirements
• Performed gap analysis and prepared action items to realise rollout targets and increase customer satisfaction
• Initiated process improvement strategies that drove future innovations and recognised new business opportunities
• Controlled budgets by devising cost-effective plans and allocating resources according to operational needs
• Recommended strategic solutions in response to project risks, delivery delays, and budget constraints

Achievements

• Successfully expedited PM deployment processes by delivering 3000+ workflow training hours to New Zealand, Mexico, and US-based Samsung teams since March 2020
• Produced comprehensive Project Process Compliance procedures for AT&T Mexico team
• Streamlined Samsung Project Management Processes in collaboration with Samsung Korea team
• Implemented certification programmes for newly recruited global employees.