Navdeep Sidhu
Werribee,Australia
Summary
Highly organized and detail-oriented Facility Manager bringing wealth of experience in providing leadership to large team. Offering a proven aptitude for proactive issue resolution and enforcement of safe practices among personnel.
Critical-thinking with proven successful cost-reduction techniques, efficient scheduling and error-free compliance inspections. Adept at aligning departmental goals and personnel assignments to achieve on-time job completion, supporting overall company objectives.
Qualified Registered nurse brings background in managing and maintaining clinical tasks. Offers strong safety record and attention to detail.
Overview
14
14
years of professional experience
Work History
Facility Manager
Mercy Health Aged Care
2023.05 - Current
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
- Developed strategic plans for facility improvements, considering both short-term needs and long-term objectives.
- Streamlined operations, coordinating with multiple departments to ensure seamless facility management processes.
- Strengthened relationships with referrers, ensuring regulatory compliance while fostering positive community relations.
- Collaborated closely with architects during new construction projects, providing input on best practices for efficient facility design.
- Conducted inspections of facility grounds, external structure, systems and equipment.
- Tracked and documented operational and financial records to perform analysis of performance and costs.
- Developed and maintained annual budgets for facility operations, ensuring fiscal responsibility and cost-effectiveness.
Facility Manager
Calvary Aged Care
2022.09 - 2023.05
Facility Manager
Southern Cross Care
2022.05 - 2022.09
Acting Facility Manager
Scalabrini Village
2021.11 - 2022.04
Education & Quality Coordinator
Scalabrini Village
2021.07 - 2022.04
- Collaborated with cross-functional teams to improve overall product performance and consumer satisfaction rates.
- Managed customer complaints efficiently, resolving issues promptly while minimizing negative impact on business operations.
- Developed a culture of continuous improvement within the organization by encouraging team members to identify opportunities for enhancement and facilitating their efforts to implement those changes.
- Analyzed data trends to identify opportunities for process improvements, leading to a more efficient workflow and higher quality output.
- Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
- Developed educational materials used to train staff on Quality standards.
- Trained team members on quality assurance best practices, enhancing their understanding of the importance of maintaining high-quality standards.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
- Recorded, analyzed, and distributed statistical information.
Return to work CoOrdinator
Scalabrini Village
2020.06 - 2021.10
- Continuously sought ways to improve internal processes, making recommendations that led to increased efficiency across the board.
- Improved workplace safety with thorough risk assessments, timely updates of safety protocols, and regular staff training sessions.
- Stayed informed on industry trends and best practices, leveraging this knowledge to inform decision-making processes and contribute to the overall success of the organization.
- Assisted in the development of strategic plans, providing valuable input to help shape the company''s long-term vision and goals.
- Strengthened organizational culture by promoting teamwork, encouraging professional growth, and cultivating an inclusive environment for all employees.
Registered Nurse/CCC
Scalabrini Village
2018.09 - 2021.07
- Conducted thorough resident assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced consumer satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality care.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Skillfully managed challenging resident situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in resident falls within the facility.
Cardiac Nurse(RNIC)
Adesh Cardiac Care
2017.04 - 2017.12
Cardiac Nurse (RN/RNIC)
Hero DMC HEART Institute
2011.02 - 2017.02
Skills
- Leadership and supervision
- Planning and scheduling
- Cost-reduction methods
- Performance Evaluations
- Strategic Planning
- Operations Oversight
- Emergency Preparedness
- Attention to Detail
- Multitasking Abilities
- Excellent Communication
- Decision-Making
- Relationship Building
Education
- Attended Finance workshop in March 2024.
- Certificate course in Leadership & Management (2021)
- Internationally Qualified nurses Program (Nov 2017- Mar-2018): Monash University, Clayton campus, Victoria, Australia
- Bachelor of Science in Nursing (2006-2010): Mahabir College of Nursing, Ambala city Kurukshetra University, Kurukshetra. India
- Senior secondary education (2005): L.R.S. D.A.V senior secondary model school, Abohar. Punjab, India
- Secondary Education (2003): Assumption Convent School, Abohar. Punjab, India
Summary of specialist skills
Manages and efficiently runs a Residential Aged care Facility. Encouraged dynamic and pleasant educational environment by promoting both discipline and cooperation. Participates in team-building activities to enhance working relationships. Resolved problems, improved operations, and provided exceptional service. Used coordination and planning skills to achieve results according to schedule. Managed team of more than 100 employees, overseeing hiring, training, and professional growth of employees. Developed team communications and information for meetings.
Continuing education
- Enrolled in Double Diploma of Business (Leadership) (BSB50120)+ Leadership & Management (BSB50420)
- Participates in conferences and reviews and provides clinical leadership to multidisciplinary teams.
- Participates actively in facility audits and continuous improvement process.
- Legal and ethical aspects of nursing care.
- Attends mandatory online training programs to update skills.
- Willing to participate in further studies to refine the career.
Ahpra registration number
NMW0002183319
References
On request
Timeline
Facility Manager
Mercy Health Aged Care
2023.05 - Current
Facility Manager
Calvary Aged Care
2022.09 - 2023.05
Facility Manager
Southern Cross Care
2022.05 - 2022.09
Acting Facility Manager
Scalabrini Village
2021.11 - 2022.04
Education & Quality Coordinator
Scalabrini Village
2021.07 - 2022.04
Return to work CoOrdinator
Scalabrini Village
2020.06 - 2021.10
Registered Nurse/CCC
Scalabrini Village
2018.09 - 2021.07
Cardiac Nurse(RNIC)
Adesh Cardiac Care
2017.04 - 2017.12
Cardiac Nurse (RN/RNIC)
Hero DMC HEART Institute
2011.02 - 2017.02
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