Summary
Overview
Work History
Skills
Projects
Timeline
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Navdeep Singh

Melbourne,Australia

Summary

Experienced Systems Administrator with a proven track record in implementing and maintaining software systems. Skilled in managing complex infrastructures and overseeing data center operations. Solves business application problems with a solutions-oriented approach, consistently delivering top-notch service. Proficient in troubleshooting, communication, and collaboration, ensuring seamless operations and effective teamwork.

Overview

6
6
years of professional experience

Work History

Systems Administrator

EBOS Group Ltd
06.2023 - Current
  • Manage & Maintain IT Infrastructure: Install, configure, troubleshoot Microsoft 365, servers, networking, and end-user systems. Automate with PowerShell, Python, JavaScript.
  • Ensure System Security: Collaborate on threat monitoring/investigation using CrowdStrike, Proofpoint. Implement security best practices, mitigate risks.
  • Provide End-User Support: Resolve hardware/software/network issues, create documentation for self-service, minimize downtime.
  • Optimize System Performance: Monitor, analyze, and enhance systems using Intune, ManageEngine. Achieve measurable improvements (e.g., 25% efficiency gain).
  • Facilitate Technology Adoption: Develop training, ensure smooth transitions to new technologies, empower users.

Systems Administrator

Eastern Health
10.2022 - 05.2023
  • System Architecture & Design: Architect and design complex technical solutions, selecting appropriate technologies, frameworks, and components to meet specific business needs
  • Optimize for scalability, performance, and security
  • Advanced Troubleshooting & Debugging: Investigate and resolve complex technical issues across various layers of the applied self-care techniques to ensure mental acuity and sharpness in assessing complex security infrastructural vulnerabilities
  • Automation & Scripting: Develop and maintain scripts e.g., Python, Bash, PowerShell to automate repetitive tasks
  • Utilized Transformation Program to improve cyber security measures and increase overall system protection
  • Cloud Infrastructure Management: Manage and maintain cloud-based infrastructure (AWS, Azure, GCP), ensuring optimal managed and improved company's Information Security practices to mitigate risks and protect sensitive data overall cyber security infrastructure

Workspace Engineer

Rogers Communications
02.2019 - 08.2022

Skills

  • Manage Information Security
  • Stakeholder Engagement
  • Information Security Standards
  • Microsoft Azure
  • Operational Security
  • System Configuration
  • IT Infrastructure
  • Scripting & Automation
  • Attention to Detail
  • End-User Support
  • Performance Optimization

Projects

  • CrowdStrike: Deployed and managed endpoint protection, enhancing security through monitoring, threat response, and policy enforcement.
  • Proofpoint: Implemented email security, configuring filtering, monitoring logs, and training users to combat phishing and malware.
  • Intune: Deployed and managed mobile device security, enforcing policies, deploying applications, and troubleshooting issues.
  • Splunk: Implemented log management, configuring collection, creating dashboards, and utilizing for troubleshooting and security analysis.
  • 4me: Deployed service management platform, customizing workflows, training users, and monitoring key metrics.
  • Genesys: Configured and maintained cloud-based telephone software, ensuring smooth communication and call routing for the organization.
  • Azure: Deployed and managed resources on Microsoft Azure cloud platform, including virtual machines, storage, and networking.

Timeline

Systems Administrator

EBOS Group Ltd
06.2023 - Current

Systems Administrator

Eastern Health
10.2022 - 05.2023

Workspace Engineer

Rogers Communications
02.2019 - 08.2022

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Navdeep Singh