Navdeep Singh
Melbourne,Australia
Summary
Experienced Systems Administrator with a proven track record in implementing and maintaining software systems. Skilled in managing complex infrastructures and overseeing data center operations. Solves business application problems with a solutions-oriented approach, consistently delivering top-notch service. Proficient in troubleshooting, communication, and collaboration, ensuring seamless operations and effective teamwork.
Overview
6
6
years of professional experience
Work History
Systems Administrator
EBOS Group Ltd
Melbourne, Australia
06.2023 - Current
- Manage & Maintain IT Infrastructure: Install, configure, troubleshoot Microsoft 365, servers, networking, and end-user systems. Automate with PowerShell, Python, JavaScript.
- Ensure System Security: Collaborate on threat monitoring/investigation using CrowdStrike, Proofpoint. Implement security best practices, mitigate risks.
- Provide End-User Support: Resolve hardware/software/network issues, create documentation for self-service, minimize downtime.
- Optimize System Performance: Monitor, analyze, and enhance systems using Intune, ManageEngine. Achieve measurable improvements (e.g., 25% efficiency gain).
- Facilitate Technology Adoption: Develop training, ensure smooth transitions to new technologies, empower users.
Systems Administrator
Eastern Health
Melbourne, Australia
10.2022 - 05.2023
- System Architecture & Design: Architect and design complex technical solutions, selecting appropriate technologies, frameworks, and components to meet specific business needs
- Optimize for scalability, performance, and security
- Advanced Troubleshooting & Debugging: Investigate and resolve complex technical issues across various layers of the applied self-care techniques to ensure mental acuity and sharpness in assessing complex security infrastructural vulnerabilities
- Automation & Scripting: Develop and maintain scripts e.g., Python, Bash, PowerShell to automate repetitive tasks
- Utilized Transformation Program to improve cyber security measures and increase overall system protection
- Cloud Infrastructure Management: Manage and maintain cloud-based infrastructure (AWS, Azure, GCP), ensuring optimal managed and improved company's Information Security practices to mitigate risks and protect sensitive data overall cyber security infrastructure
Workspace Engineer
Rogers Communications
Toronto
02.2019 - 08.2022
Skills
- Manage Information Security
- Stakeholder Engagement
- Information Security Standards
- Microsoft Azure
- Operational Security
- System Configuration
- IT Infrastructure
- Scripting & Automation
- Attention to Detail
- End-User Support
- Performance Optimization
Projects
- CrowdStrike: Deployed and managed endpoint protection, enhancing security through monitoring, threat response, and policy enforcement.
- Proofpoint: Implemented email security, configuring filtering, monitoring logs, and training users to combat phishing and malware.
- Intune: Deployed and managed mobile device security, enforcing policies, deploying applications, and troubleshooting issues.
- Splunk: Implemented log management, configuring collection, creating dashboards, and utilizing for troubleshooting and security analysis.
- 4me: Deployed service management platform, customizing workflows, training users, and monitoring key metrics.
- Genesys: Configured and maintained cloud-based telephone software, ensuring smooth communication and call routing for the organization.
- Azure: Deployed and managed resources on Microsoft Azure cloud platform, including virtual machines, storage, and networking.
Timeline
Systems Administrator
EBOS Group Ltd
06.2023 - Current
Systems Administrator
Eastern Health
10.2022 - 05.2023
Workspace Engineer
Rogers Communications
02.2019 - 08.2022