Navdeep Singh
Melbourne,Australia
Summary
Experienced Systems Administrator with a proven track record in implementing and maintaining software systems. Skilled in managing complex infrastructures and overseeing data center operations. Solves business application problems with a solutions-oriented approach, consistently delivering top-notch service. Proficient in troubleshooting, communication, and collaboration, ensuring seamless operations and effective teamwork.
Overview
6
6
years of professional experience
Work History
Systems Administrator
EBOS Group Ltd
06.2023 - Current
- Manage & Maintain IT Infrastructure: Install, configure, troubleshoot Microsoft 365, servers, networking, and end-user systems. Automate with PowerShell, Python, JavaScript.
- Ensure System Security: Collaborate on threat monitoring/investigation using CrowdStrike, Proofpoint. Implement security best practices, mitigate risks.
- Provide End-User Support: Resolve hardware/software/network issues, create documentation for self-service, minimize downtime.
- Optimize System Performance: Monitor, analyze, and enhance systems using Intune, ManageEngine. Achieve measurable improvements (e.g., 25% efficiency gain).
- Facilitate Technology Adoption: Develop training, ensure smooth transitions to new technologies, empower users.
Systems Administrator
Eastern Health
10.2022 - 05.2023
- System Architecture & Design: Architect and design complex technical solutions, selecting appropriate technologies, frameworks, and components to meet specific business needs
- Optimize for scalability, performance, and security
- Advanced Troubleshooting & Debugging: Investigate and resolve complex technical issues across various layers of the applied self-care techniques to ensure mental acuity and sharpness in assessing complex security infrastructural vulnerabilities
- Automation & Scripting: Develop and maintain scripts e.g., Python, Bash, PowerShell to automate repetitive tasks
- Utilized Transformation Program to improve cyber security measures and increase overall system protection
- Cloud Infrastructure Management: Manage and maintain cloud-based infrastructure (AWS, Azure, GCP), ensuring optimal managed and improved company's Information Security practices to mitigate risks and protect sensitive data overall cyber security infrastructure
Workspace Engineer
Rogers Communications
02.2019 - 08.2022
Skills
- Manage Information Security
- Stakeholder Engagement
- Information Security Standards
- Microsoft Azure
- Operational Security
- System Configuration
- IT Infrastructure
- Scripting & Automation
- Attention to Detail
- End-User Support
- Performance Optimization
Projects
- CrowdStrike: Deployed and managed endpoint protection, enhancing security through monitoring, threat response, and policy enforcement.
- Proofpoint: Implemented email security, configuring filtering, monitoring logs, and training users to combat phishing and malware.
- Intune: Deployed and managed mobile device security, enforcing policies, deploying applications, and troubleshooting issues.
- Splunk: Implemented log management, configuring collection, creating dashboards, and utilizing for troubleshooting and security analysis.
- 4me: Deployed service management platform, customizing workflows, training users, and monitoring key metrics.
- Genesys: Configured and maintained cloud-based telephone software, ensuring smooth communication and call routing for the organization.
- Azure: Deployed and managed resources on Microsoft Azure cloud platform, including virtual machines, storage, and networking.
Timeline
Systems Administrator
EBOS Group Ltd
06.2023 - Current
Systems Administrator
Eastern Health
10.2022 - 05.2023
Workspace Engineer
Rogers Communications
02.2019 - 08.2022