Navdeep Singh

● Managing all aspects of the business (Accounting, Marketing, Budgeting and HR)

● Developed and built the business from startup to generate a steady annual increase in work by leveraging growth accounts and focusing on marketing to build credibility and introduce new skills to provide the best customer service and establish a strong residential and commercial customer base.

● Hiring and training employees to provide a high level of service.

● Delivered high-quality customer service by giving them the best possible result.

• Managed staff, inventory and overhead costs effectively to maintain business profitability.
• Handled team, customer and operations issues with calm, knowledgeable strategies to keep business on-track against targets.
• Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
• Evaluated competitor strategies regularly to stay ahead of industry developments and maintain a competitive edge in the marketplace.
• Conducted regular performance evaluations for staff members to identify areas of improvement and implement necessary changes promptly.
• Managed day-to-day business operations.

• Kept bus interiors clean and tidy to provide comfortable passenger environments.
• Completed pre- and post-trip bus inspections for safe passenger transportation.
• Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
• Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
• Acted calmly, productively and professionally under pressure for helpful emergency response.
• Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
• Performed bus driving duties while keeping student safety in mind to maintain good safety record.

• Actively participated in ongoing professional development opportunities such as training workshops to stay current on industry trends and best practices.
• Handled cash transactions accurately, promoting trust and reliability among clients.
• Developed strong relationships with fellow drivers and industry professionals for networking purposes.
• Stayed up-to-date on local events and road closures, adjusting routes accordingly for efficient travel times.
• Adhered to traffic laws and regulations, minimizing accidents and violations on the job.
• Resolved conflicts or issues with passengers professionally, maintaining a positive company reputation.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.

• Placed orders to restock items before supplies ran out.
• Handled and stored food to eliminate illness and prevent cross-contamination.
• Optimized food preparation processes, implementing time-saving techniques without compromising quality.
• Reduced food waste with strategic menu planning and inventory control techniques.
• Maintained well-organized mise en place to keep work consistent.
• Prepared meals from scratch using authentic, popular recipes to generate repeat business.
• Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
• Upheld stringent food safety regulations, ensuring compliance with all relevant health department guidelines.