Naveen Fernando
Burwood,VIC
Summary
Offering strong foundation in collaborative teamwork and customer service, eager to learn and excel in supportive environment. Conducts tasks with focus on efficiency and reliability, eager to pick up necessary skills quickly and effectively. Ready to use and develop communication and organizational skills in Junior Business analyst role.
Overview
2025
2025
years of professional experience
Work History
Operations Manager
vIBROMIX INTERNATIONAL PVT LTD.
03.2021 - 10.2021
- Monitored employee productivity and optimized procedures to reduce costs
- Ensure projects are appropriately staffed for meeting project requirements
- Collaborated with sales force to achieve corporate goals
Team member
Coles Bakery
- Assist in preparing and baking high-quality bread, pastries, and other baked goods
- Maintain a clean and organized workspace, ensuring food safety and hygiene standards are met
- Provide friendly customer service, restocking shelves, and ensuring products are fresh and well-presented
Manager, Distribution Operations
Zoom2u Technologies Limited
08.2023 - 02.2025
- Influenced change management initiatives throughout the organization by effectively communicating the benefits of proposed changes in distribution operations processes or systems.
- Implemented comprehensive safety protocols to reduce workplace injuries and ensure a secure working environment.
- Improved customer satisfaction levels by ensuring timely and accurate order fulfillment and delivery.
- Worked with IT department and Director of operations on improving the Zoom2U app which made the jobs of Couriers more effective and less time consuming.
Education
bachelor’s - business Analytics and Analysis
Swinburne University of technology
03.2025
Higher National Diploma - Business Management and Leadership
NATIONAL INSTITUTE OF BUSINESS MANAGEMENT
01.2023
Advanced Certificate - Digital Marketing
NATIONAL INSTITUTE OF BUSINESS MANAGEMENT
10.2021
Advanced Certificate - Business Management
NATIONAL INSTITUTE OF BUSINESS MANAGEMENT
06.2021
Advanced Diploma - Business Management and Leadership
NATIONAL INSTITUTE OF BUSINESS MANAGEMENT
02.2021
Skills
- Machine Operation
- Quality Control
- Workstation Maintenance
- Inventory Support
- Team Collaboration
- Problem-solving
- Customer service
- Positive attitude
Personal Information
Date of Birth: 30/12/2000
Languages
English
Full Professional
Extracurricular activities
Captain of Badminton club Maris Stella College Negombo,
All Island ranking Highest 7th - 2018
Timeline
Manager, Distribution Operations
Zoom2u Technologies Limited
08.2023 - 02.2025
Operations Manager
vIBROMIX INTERNATIONAL PVT LTD.
03.2021 - 10.2021
Higher National Diploma - Business Management and Leadership
NATIONAL INSTITUTE OF BUSINESS MANAGEMENT
Advanced Certificate - Business Management
NATIONAL INSTITUTE OF BUSINESS MANAGEMENT
Advanced Diploma - Business Management and Leadership
NATIONAL INSTITUTE OF BUSINESS MANAGEMENT
Team member
Coles Bakery
bachelor’s - business Analytics and Analysis
Swinburne University of technology
Advanced Certificate - Digital Marketing
NATIONAL INSTITUTE OF BUSINESS MANAGEMENT
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