Naveen Kennady
Loganlea,QLD
Summary
Motivated and detail-oriented professional with experience in automotive assembly, mechanical design, and customer service. Recognised for enhancing production efficiency and quality inspection skills, I thrive in team environments and adapt quickly to challenges, ensuring exceptional outcomes in automotive design and support.
Overview
2
2
years of professional experience
Work History
Customer Support Executive
TVS Automobile Solutions India Limited
01.2025 - 04.2025
- Coordinated roadside assistance for Tata Motors customers, including mechanical support, accident response, and towing services.
- Arranged vehicle towing to the nearest authorised dealership to ensure timely service and customer satisfaction.
- Communicated with supply chain teams to check part availability and scheduled technicians for on-site repairs or replacements.
- Assisted customers with breakdown and accident situations, providing clear guidance and empathetic support under pressure.
- Developed strong problem-solving and decision-making skills by handling urgent automotive service requests.
- Enhanced customer communication and relationship management skills through direct interaction with clients and service teams.
Automotive Designer
Optimuz Tech Services
05.2024 - 12.2024
- Contributed to automotive design projects using AutoCAD, CATIA.
- Assisted in component development and applied advanced design techniques to improve project outcomes.
- Collaborated with teams to deliver solutions within deadlines and project requirements.
- Demonstrated adaptability, continuous learning, and strong technical skills throughout the internship.
- Recognised for dedication, initiative, and effective teamwork in achieving project goals.
Producton Operator
ZF Commercial Vehicle Control Systems India Limited
04.2023 - 04.2024
- Assembled brake chambers and related automotive components ensuring accuracy,quality and compliance with safety standards.
- inspected finished products for defects and coordinated rework when issues were identified,maintaining high quality standards.
- increased production outputs from 45 to 60 units per hour,recognised by team leader and manager for outstanding performance and contribution to production goals
- performed troubleshooting on machines,identifying and resolving minor issues to support continuous production
- actively engaged in product packaging,timely dispatch, and consistently followed safety protocols,including maintaining a clean and safe work area.
Education
Master - Project Management
Central Queensland University
Brisbane, QLD09-2027
Bachelor - Automobile Engineering
Hindusthan Institite of Technology
Coimbatore,india11-2021
Skills
- Microsoft office
- assembly & production
- quality inspection
- customer service& communication
- problem-solving and Decision-Making skills
- Team Collaboration & Quick learner
Timeline
Customer Support Executive
TVS Automobile Solutions India Limited
01.2025 - 04.2025
Automotive Designer
Optimuz Tech Services
05.2024 - 12.2024
Producton Operator
ZF Commercial Vehicle Control Systems India Limited
04.2023 - 04.2024
Master - Project Management
Central Queensland University
Bachelor - Automobile Engineering
Hindusthan Institite of Technology
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