NAVEEN SINGIREDDY
Truganina,Australia
Summary
Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Excellent time management skills combined with a superior knowledge of the customer service industry. Bilingual, hardworking, and ready to join my next team.
Overview
12
12
years of professional experience
Work History
Picker Packer
Work Wear Group
Melbourne, VIC
05.2023 - Current
- Working with Inventory Department.
- Doing Retrievals, Console, PP's, Binning, Recording, Extra's, IE's and RC, Cycle Count.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- maintained a clean and organized workspace to ensure efficient and safe operations.
Customer Service Representative
Reliance
Hyderabad, Telangana
02.2021 - 02.2023
- Gathered customer feedback through surveys and used the data to improve customer service.
- Educated customers on special pricing opportunities and company offerings.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Developed strong relationships with customers by providing personalized assistance and support.
Warehouse Pick/packer
Gati Logistics
Hyderabad, Telangana
03.2018 - 04.2020
- Monitored store performance metrics and identified areas of improvement to ensure store profitability
- Quality assured data before loading into the data warehouse to ensure accuracy and completeness
- Used packing scales to accurately measure and weigh packages for shipping
- Maintained a clean and organized workspace to ensure efficient and safe operations
Medical Sales Executive
Zydus Healthcare Ltd
Hyderabad
07.2012 - 01.2018
- Analyzed sales data and trends to identify new growth opportunities and optimize sales performance
- Developed and implemented an effective sales strategy that increased sales by X% in the assigned region
- Generated new leads and opportunities through networking, cold-calling, and other sales & marketing techniques
- Established and maintained relationships with key stakeholders in the assigned region, resulting in a X% increase in customer loyalty
- Identified and addressed customer challenges to ensure customer satisfaction and retention.
Education
Master Of Business Administration -
Hyderabad
05.2011
Skills
- Love of Learning
- Decision Making Skills
- Interpersonal Communication Skills
- Time Management Skills
- Complex Problem Solving
- RF Scanning Devices
- MS Excel
Accomplishments
- Received ACCOUNTABILITY Trophy for the month of November 2023 in WORK WEAR GROUP.
Timeline
Picker Packer
Work Wear Group
05.2023 - Current
Customer Service Representative
Reliance
02.2021 - 02.2023
Warehouse Pick/packer
Gati Logistics
03.2018 - 04.2020
Medical Sales Executive
Zydus Healthcare Ltd
07.2012 - 01.2018
Master Of Business Administration -
Hyderabad
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