Naveka Inamaluwa
Sydney
Summary
Experienced customer service professional with a strong background in education, hospitality, and retail environments. Skilled at delivering friendly, efficient service, maintaining well-stocked and organised displays, and ensuring products are accurate and accessible. Committed to creating a positive shopping experience and supporting smooth store operations.
Overview
4
4
years of professional experience
Work History
Tutor (Primary and Secondary)
Alpha One Coaching College/Knoji
Epping, NSW
03.2025 - Current
- Assisted students in understanding complex concepts through personalized tutoring sessions.
- Utilized various educational technologies to enhance student engagement and comprehension.
- Adapted teaching techniques based on diverse learning styles to foster a supportive learning environment.
- Implemented feedback mechanisms to improve instructional methods and student engagement.
- Collaborated with parents to communicate progress and discuss strategies for academic improvement.
Tea-rista
Gong Cha
Castle Hill, NSW
09.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations and fast-paced environments.
- Resolved customer inquiries through multiple channels, ensuring satisfaction and timely responses.
- Operated POS system to process payments and provide receipts.
- Ensured compliance with food safety regulations and hygiene standards.
Front of House/Waitress
Pimarn Thai Restaurant
Castle Hill, NSW
11.2021 - 10.2022
- Delivered exceptional customer service, enhancing guest satisfaction and repeat patronage.
- Managed dining area flow, ensuring efficient seating and timely service for all guests.
- Collaborated with kitchen staff to coordinate orders and maintain quality service standards.
- Trained new staff on restaurant protocols, fostering teamwork and operational efficiency.
Education
High School Diploma -
Hornsby Girls High School
Hornsby, NSW09-2024
Skills
- Problem-solving skills
- Organisation and preparation
- Collaboration and teamwork
- Customer service
- Critical thinking
- Safe food handling
Timeline
Tutor (Primary and Secondary)
Alpha One Coaching College/Knoji
03.2025 - Current
Tea-rista
Gong Cha
09.2022 - Current
Front of House/Waitress
Pimarn Thai Restaurant
11.2021 - 10.2022
High School Diploma -
Hornsby Girls High School