Navishka Prasad
Edensor park
Summary
Returning to the workforce after a three-year career break as a full-time parent, equipped with strong organizational skills, adaptability, and a proactive mindset. Eager to embrace part-time or casual opportunities in retail or office environments while contributing to a supportive and high-performing team. Possesses two years of experience in managing gym operations, staff, and customer service, demonstrating a proven track record in team leadership and daily operations. Committed to creating positive customer experiences and fostering an engaging workplace culture.
Overview
8
8
years of professional experience
Work History
Manager
Anytime Fitness
11.2021 - 06.2023
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives..
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Supplements Advisor
Powerhouse Supplements
10.2020 - 11.2021
- Adapted nutritional recommendations for athletes with special dietary needs or restrictions, ensuring a well-rounded approach to their performance goals.
- Supported injury prevention efforts by addressing nutritional deficiencies and optimizing overall nutrient intake.
- Enhanced athlete performance by developing personalized nutrition plans tailored to individual needs and goals.
- Established professional relationships with local sports organizations, increasing visibility and referrals within the community.
- Increased client adherence to dietary recommendations by providing ongoing education and support.
- Applied evidence-based research findings into practice when providing guidance on specific nutritional interventions for improved performance outcomes.
- Stayed current with industry trends by attending conferences, seminars, and webinars related to sports nutrition best practices.
- Evaluated clients'' food diaries in order to identify areas for improvement in their dietary habits.
- Monitored clients'' supplement use, ensuring safe and effective utilization within sports regulations guidelines.
Sales Assistant
SportsCo Parramatta
05.2020 - 10.2020
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Assisted customers with prompt and polite support in-person and via telephone.
Sales/ Stylist
Lovisa Wetherill Park
05.2015 - 05.2017
- Enhanced store appeal with visually appealing merchandise displays, drawing in new customers and encouraging repeat business.
- Participated in regional sales meetings to share best practices among fellow stylists for better collaboration across locations.
- Gained customer loyalty by offering exceptional service, leading to increased referrals and repeat business.
- Assisted customers in finding suitable gift items for special occasions, increasing overall sales and customer satisfaction.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Generated positive word-of-mouth marketing by providing an exceptional customer experience, leading to increased store traffic.
- Boosted sales through effective upselling of complementary clothing items and accessories.
- Organized successful in-store events to promote new product lines and engage potential clients.
Stage Technician
Sydney Opera House
03.2016 - 08.2016
- Promoted an inclusive and welcoming environment for all cast and crew members, fostering camaraderie and teamwork among diverse groups.
- Increased safety standards by regularly inspecting rigging systems, cables, and other equipment for potential hazards.
- Contributed to efficient load-ins and load-outs through careful organization of equipment transport and storage practices.
- Provided exceptional service to clients as a knowledgeable resource regarding lighting design options while adhering to budgetary limitations.
- Optimized sound quality during live performances by monitoring audio levels in real-time from the mixing console.
- Ensured timely completion of projects through effective scheduling, prioritization, delegation, and followthrough.
- Maintained order backstage during events by overseeing prop placement and ensuring smooth scene transitions.
- Assisted in the successful execution of events by collaborating with performers on their specific requirements and needs.
- Enhanced audience experience with precise lighting adjustments for optimal visibility and atmosphere.
Stage Crew Member
Bring It On Festival
04.2016 - 05.2016
- Enhanced stage production quality by efficiently setting up, maintaining, and dismantling equipment.
- Aided in the smooth running of rehearsals by managing the stage area according to the director''s instructions.
- Boosted overall team productivity with effective delegation of tasks based on individual skills and strengths.
- Supported special effects implementation, contributing to enhanced visual and auditory impact of productions.
Sales Assistant
Brenan Park Tennis Courts
10.2015 - 04.2016
- Maintained safe practice conditions by promptly addressing any equipment or facility issues.
- Promoted sportsmanship and respect among campers, leading to improved interpersonal relationships on and off the court.
- Managed inventory of supplies, reducing waste and ensuring proper maintenance of tennis equipment.
- Provided individualized coaching to improve campers'' tennis skills and overall performance.
- Increased camper retention rate by fostering a positive and supportive environment.
- Contributed to the development of well-rounded athletes through fitness training and nutrition education.
Education
Bachelor Of Social Sciences - Social Psychology
Western Sydney University
Year 12 -
Bossley Park High School
10.2016
Skills
- Driving top sales performance
- Creating content
- Trained for customer service
- How to handle a store at its peak hours
- Navigating difficult customer situations
- Helpful team member
- Experienced in retail
- Dedicated team player
- Flexible
- Team Leadership
- Excellent time management
- Positive Outlook
- Fun and easy going
- Great problem-solving skills
- High level computer skills
- Calm Confident public speaking ability
Accomplishments
- White Card
- Major fundraiser for the Danni-Meads Barlow (type 1 diabetes) foundation
- Ex Manager of a multistory gym.
- Won 2nd place for the Penrith Cake Show
- Fulfilled being a representative of Bossley Park High School
- Fulfilled being a representative for the Cancer Colour Run 2013
- Member of Bossley Sports Club Soccer Team
- Fulfilled being a representative at the Cancer Councils Relay for life
- Worked as a sales representative
- School house captain
- Graduated year 12
- 40 hour famine representative
- Student body president
Timeline
Manager
Anytime Fitness
11.2021 - 06.2023
Supplements Advisor
Powerhouse Supplements
10.2020 - 11.2021
Sales Assistant
SportsCo Parramatta
05.2020 - 10.2020
Stage Crew Member
Bring It On Festival
04.2016 - 05.2016
Stage Technician
Sydney Opera House
03.2016 - 08.2016
Sales Assistant
Brenan Park Tennis Courts
10.2015 - 04.2016
Sales/ Stylist
Lovisa Wetherill Park
05.2015 - 05.2017
Bachelor Of Social Sciences - Social Psychology
Western Sydney University
Year 12 -
Bossley Park High School
Personal Information
- Date of Birth: 08/04/1999
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