Summary
Overview
Work History
Education
Skills
Police Check
Additional Information
Languages
Timeline
Generic

Navjeet Singh Parmar

Clyde North,VIC

Summary

Proven Food Delivery Driver with a track record of enhancing customer satisfaction through exceptional service and efficient delivery times, notably with Bidfood. Skilled in navigating traffic and optimizing routes, leveraging strong problem-solving and communication abilities. Achieved high customer loyalty by maintaining professionalism and a clean driving record, contributing to streamlined operations and positive business growth.

Overview

7
7
years of professional experience

Work History

Food Delivery Driver

Bidfood
08.2019 - Current
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Developed strong relationships with restaurant partners to promote seamless order pickups and dropoffs.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Communicated proactively with management about potential issues or delays in delivery times.
  • Assisted in resolving customer complaints or concerns regarding late or missing deliveries.
  • Collected payment for orders and provided customers with receipt copies to establish proof of transaction.
  • Provided valuable feedback on route optimization strategies, streamlining delivery processes for improved efficiency.
  • Maintained positive relationships with customers to promote continued business opportunities.

Food Delivery Driver

Superior Food Services
08.2017 - 07.2019
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Utilized GPS systems effectively for accurate routing and delivery time estimates.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Navigated efficiently through various routes for timely food deliveries.
  • Enhanced customer satisfaction by delivering orders promptly and accurately.

Education

MBA - Sales And Marketing Education

Central Queensland University
Melbourne, VIC
10.2017

Bachelor of Science - Computer And Information Sciences

Global Institute Of Technologies
Punjab, INDIA
03.2012

Skills

  • Problem-Solving
  • Customer Service
  • Quick Learner
  • Hardworking and Responsible
  • Time Management
  • Excellent Communication
  • Dedicated Team Player
  • Relationship Building
  • Safe Food Handling
  • Decision-Making
  • Clean Driving Record

Police Check

Have recent valid police check available.

Additional Information

1. I Have valid work with children check card.

2. I have got double dose of covid vaccination done.

3. I have recently got flu shorts.

4 I have valid HR Truck Licence.

Languages

English
Full Professional

Timeline

Food Delivery Driver

Bidfood
08.2019 - Current

Food Delivery Driver

Superior Food Services
08.2017 - 07.2019

MBA - Sales And Marketing Education

Central Queensland University

Bachelor of Science - Computer And Information Sciences

Global Institute Of Technologies

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Navjeet Singh Parmar