Navjot .
Mernda,VIC
Summary
Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management.
Work History
Front of House Staff Member
Bombay Chopati Indian Restaurant Mernda
10.2023 - Current
- Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.
- Ensured smooth flow of service during busy periods by effectively managing reservations and seating arrangements.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Maintained a well-stocked, organized front-of-house workspace for optimal functionality during peak hours.
- Collaborated with back-of-house staff to ensure seamless coordination between kitchen operations and guest service.
- Upheld company standards for quality, safety, and cleanliness throughout daily tasks, contributing to a consistent dining experience for all guests.
- Reduced wait times for customers by efficiently managing tables turnover rates during high-volume shifts.
- Established welcoming atmosphere by greeting each guest warmly.
- Helped guests at tables when in need of assistance.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Greeted customers and answered inquiries regarding menu items and specials.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Cleaned and organized kitchen, dining and service areas.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Monitored food quality and freshness throughout day.
Education
Bachelor Of Business Admin. - Marketing
Skills
- Excellent communication
- Time management
- Table setting
- Language skills
- Positive attitude
- Cleanliness
- Customer service
- Problem-solving
Date of birth
09 May 2005
Timeline
Front of House Staff Member - Bombay Chopati Indian Restaurant Mernda
10.2023 - Current
RMIT University - Bachelor Of Business Admin., Marketing
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