Dharambir Singh
Balga
Summary
Veteran Restaurant Owner with hands-on experience in all areas of restaurant operations. Excellent communication, organizational and conflict resolution skills. Proven history of raising profits through maximized productivity and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Restaurant Owner
Salt N Pepper Cafe
07.2020 - Current
- Planned and executed strategies to increase customer loyalty and retention.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Managed payroll, daily deposits, and cost controls.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
- Supervised daily activities of restaurant and 8 to 10 employees.
Coffee Barista
Mercure Hotel
05.2018 - 02.2020
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Bakery Manager
Hanmer Bakery&Cafe
09.2014 - 05.2018
- Recruiting and Training Employees,Assigning tasks,Enforcing cleaning and safety standards,Maintains inventory, Determining menu items and prices and ensuring high standard level of customer Service.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Assistant Manager
Hanmer Bakery&Cafe
07.2012 - 09.2014
- Barista, Customer Service, Food Preparation, Staff training,Stock taking and Cash handling
Cafe Assistant
Cafe Cozy
11.2011 - 07.2012
- Food Preparation and Stock taking.
Education
Diploma - Business Level
Royal Business College
Skills
- Staff Supervision
- Work Assignments
- Profit Target Achievement
- Billing and Payment Processing
- Restaurant Operation
- Revenue Generation
- Schedule Management
- Training and Development
- Operations Management
- Staff Hiring
- Budget Monitoring
- Menu Development
- Staff management
- Food presentation
- Staff leadership
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Restaurant Owner
Salt N Pepper Cafe
07.2020 - Current
Coffee Barista
Mercure Hotel
05.2018 - 02.2020
Bakery Manager
Hanmer Bakery&Cafe
09.2014 - 05.2018
Assistant Manager
Hanmer Bakery&Cafe
07.2012 - 09.2014
Cafe Assistant
Cafe Cozy
11.2011 - 07.2012
Diploma - Business Level
Royal Business College
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