Navkiran Kaur
Strathtulloh,VIC
Summary
Dynamic and compassionate professional with experience at Dental & Medical Stations and Hospital At Home, excelling in organization and customer relations. Demonstrated ability to enhance customer satisfaction and maintain confidentiality, alongside proficient data entry skills. Achieved significant improvements in office efficiency and patient care coordination.
Overview
1
1
Certification
Work History
Receptionist
Dental & Medical Stations
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled consumer complaints with efficiency.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained confidentiality of information regarding clients and company.
Nurse Assistant
Hospital At Home
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
- Demonstrated strong teamwork skills when working alongside fellow nurse assistants, nurses, physicians and other healthcare professionals striving towards common goals centered around providing high-quality care tailored specifically towards meeting individual patient needs as they arise throughout course treatment process.
- Assisted patients with activities of daily living, promoting independence and dignity.
Education
Bachelor Of Science In Nursing - Nursing
Baba Farid University of Health Sciences
India 11.2019
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Customer and client relations
- Verbal and written communication
- Greeting and seating clients
- Data inputting
- File management
- Administrative support
- Documentation and reporting
Certification
Certificate ||| in individual support (ageing and disability)
Driving licence
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Additional Information
Availability-24/7
-Weekend also
-Public Holidays also
References-
Harpeet kaur
Timeline
Receptionist
Dental & Medical Stations
Nurse Assistant
Hospital At Home
Bachelor Of Science In Nursing - Nursing
Baba Farid University of Health Sciences
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