Navkiranjeet Kaur
Mooroopna,VIC
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
6
6
years of professional experience
Work History
Dispatch Coordinator
Charger Logistics inc
Brampton, Ontario
02.2022 - 11.2023
- Provided customer service support by responding to inquiries, resolving issues, and providing updates on shipments.
- Assigned deliveries to drivers according to their availability and route optimization guidelines.
- Prepared shipping documents such as bills of lading, invoices, packing slips.
- Organized emergency shipments when needed according to company policies.
Restaurant General Manager
Kentucky Fried Chicken (KFC)
Paris, Ontario
10.2019 - 10.2021
- Ensured compliance with health, safety and sanitation standards.
- Scheduled staff shifts and monitored labor costs.
- Resolved customer complaints in a professional manner.
- Inspected dining areas regularly to maintain cleanliness and proper setup.
- Kept up-to-date records of employee performance reviews.
Team Leader
McDonald
Kitchener, Ontario
10.2017 - 10.2019
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
- Ensured compliance with all safety regulations in the workplace.
- Facilitated communication between cross-functional teams within the organization.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Education
General Business
Conestoga College
Kitchener, Ontario04-2019
Skills
- Scheduling proficiency
- Route planning expertise
- Material Distribution
- Schedule Coordination
- Customer Relationship Management
- Data Entry
- Customer Service
- Time management abilities
Languages
English
Full Professional
Punjabi
Full Professional
Timeline
Dispatch Coordinator
Charger Logistics inc
02.2022 - 11.2023
Restaurant General Manager
Kentucky Fried Chicken (KFC)
10.2019 - 10.2021
Team Leader
McDonald
10.2017 - 10.2019
General Business
Conestoga College
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