Summary
Overview
Work History
Education
Skills
Visa
Timeline
Generic

Navnature Kaur Bath

Officer,VIC

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Nike outlet
Amritsar , India
10.2023 - 12.2024
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Exceeded established service goals while leveraging customer service, sales and employee management best practices.
  • Supported sales team members to drive growth and development.
  • Conducted regular follow-up calls with customers after resolving their issues.

Education

+2 Biology, Chemistry, Physics, English, Punjabi - Medical

Sahib Sri Guru Gobind Singh Sen. Sec. School
Amritsar
01-2024

Bachelor of Science - Medical Laboratory Science

FEDERATION UNIVERSITY
Berwick

Skills

  • Customer service
  • Sales support
  • Issue resolution
  • Data analysis
  • Product knowledge
  • Team collaboration
  • Time management
  • Effective communication

Visa

Holding 500 student  visa with working rights.

Timeline

Customer Service Representative

Nike outlet
10.2023 - 12.2024

+2 Biology, Chemistry, Physics, English, Punjabi - Medical

Sahib Sri Guru Gobind Singh Sen. Sec. School

Bachelor of Science - Medical Laboratory Science

FEDERATION UNIVERSITY
Navnature Kaur Bath