Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Navneet Kaur

Cragieburn,Vic

Summary

Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
years of professional experience
1

Diploma of hospitality management

1

Certificate 3 in individual support and ageing

Work History

FBM
melbourne, vic

3IC Housekeeping Supervisor
11.2023 - Current

Job overview

  • Streamlined housekeeping processes for increased efficiency by implementing a new inventory management system.
  • Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
  • Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.

grilled hut
melbourne , vic

Restaurant Manager
04.2023 - Current

Job overview

  • Improved overall customer satisfaction by implementing new service standards and staff training programs.
  • Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.

Park Royal Melbourne Airport

Housekeeping Room Attendant
04.2022 - Current

Job overview

  • Changed bed linens and collected soiled linens for cleaning.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Responded to requests from patrons for linens and toiletries.

Muffin Break

Barista
12.2019 - 12.2021

Job overview

  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Used POS system to accurately enter orders and process payments.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Recommended products based on solid understanding of individual customer needs and preferences.

Education

The Imperial College of Australia

Diploma Of Hospitality Management from Hospitality

Skills

  • Commercial Equipment Operations
  • Guest Inquiries
  • Inventory Restocking
  • Computerized Maintenance Management
  • Business Documentation
  • Proper Waste Disposal
  • Cleaning Equipment Inspection
  • Hazardous Chemicals
  • Customer Expectations Management
  • Room Maintenance Scheduling

Certification

Certificate III in Individual Support

Timeline

3IC Housekeeping Supervisor

FBM
11.2023 - Current

Restaurant Manager

grilled hut
04.2023 - Current

Housekeeping Room Attendant

Park Royal Melbourne Airport
04.2022 - Current

Barista

Muffin Break
12.2019 - 12.2021

The Imperial College of Australia

Diploma Of Hospitality Management from Hospitality

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Navneet Kaur