Satbir Kaur SAINI
Wollert,VIC
Summary
Compassionate and dedicated Personal Care Assistant (PCA) with a strong background in patient care and
hospitality. Recently completed Certificate III in Individual Support and successfully completed 120 hours of
placement experience, demonstrating a commitment to high-quality care. Possesses excellent communication,
teamwork, and multitasking abilities. Adept at providing personal care, assisting with daily activities, and
ensuring a safe and comfortable environment for clients.
Dynamic leader with proven expertise in foodservice and customer experience management for 6 YEARS.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
Aktrapid Nursing Agenc ( Casual )
04.2025 - Current
- Assisted with daily living activities, running errands, and household chores.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Monitored and assisted residents through individual service plans.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Personal Care Assistant
Barton Care ( Casual Employee )
03.2025 - Current
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Monitored and assisted residents through individual service plans.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Personal Care Assistant
Crewe sharp
Melbourne , Vic
03.2025 - Current
- Assisted clients with daily living activities and personal hygiene needs.
- Provided companionship and emotional support to enhance client well-being.
- Administered documented accurately.
- Monitored client health conditions and reported changes to supervising nurses promptly.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
Personal Care Assistant ( Casual Worker )
NCA Nursing Agency ( Aurrum Aged Care )
02.2023 - 03.2025
- Supported residents with bathing, grooming, and dressing.
- Executed measures to effectively prevent falls and ensure bodily safety.
- Attended care planning meetings to review residents' progress, needs, and adjustments.
- Documented procedures and workflows for future reference.
Barista
San Churro Werribee
09.2019 - 03.2025
- Operated cash registers and handled cash and card transactions
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays
- Provided excellent customer service by maintaining knowledge of all products and services offered at the cafe
- Maintained cleanliness of coffee bar area throughout shift, including wiping down surfaces and restocking supplies as needed
Store Manager
San Churro Werribee
09.2019 - 03.2025
- Mentored and trained new employees on company policies and procedures
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities
- Monitored team productivity and performance to support goals
- Oversaw multiple projects simultaneously and ensured tasks were efficiently completed
- Interviewed and hired prospective employees according to team needs
Chef
Slices
09.2022 - 04.2024
- Maintained high levels of cleanliness and organization within the kitchen environment
- Performed prep work such as chopping vegetables or marinating meats prior to service hours
- Labeled and stored raw food ingredients in appropriate storage room, walk-in refrigerator, or freezer
- Planned and prepared menus for a variety of events, utilizing seasonal ingredients and catering to dietary restrictions
- Ensured compliance with health regulations regarding storage temperatures, labeling and portion control
Personal Care Assistant ( Volunteer )
St. Vincent's Hospital Melbourne
08.2022 - 01.2023
- Provide support with bathing, grooming, dressing, toileting, and other personal care tasks as needed by each resident.
- Implement fall prevention strategies and use proper body mechanics to prevent injuries.
- Participate in care planning meetings to discuss residents progress, needs, and adjustment to care plans as required
- Handover and Documentation
Warehouse Worker
THE HUT GROUP
11.2020 - 08.2022
- Pulled and prepared product for shipment, verifying exact number and type of product before loading and shipping
- Operated manual pallet jack to move products throughout warehouse
- Packed orders in accordance with customer specifications
- Utilized RF scanners and data entry systems for accurate tracking of product movements
Warehouse Packer
Horner Recruitment
11.2020 - 07.2021
- Processed orders quickly and accurately, meeting all production deadline requirements
- Ensured proper labeling and tagging of all products prior to packing and shipping.
- Maintained safe work environment by consistently following safety regulations
Education
Diploma - Hospitality Management
Sunshine college of management
sunshineSkills
- Personal care and hygiene assistance
- Patient support and mobility aid
- Communication and active listening
- Team collaboration and adaptability
- Time management and multitasking
- Food safety and sanitation
- Customer service and hospitality
Certification
- Certificate III In Individual Support.
- Manual Handling Training
- First Aid Certification
- CPR Certification
- Cert III in Hospitality
- Cert IV in Hospitality
- Diploma in Hospitality
- Advanced Diploma in Hospitality
- RSA (Responsible Service Of Alcohol)
- RSF (Responsible Service Of Food)
- Barista Certificate
Personal Information
Title: Chef & Personal Care Assistant.
Timeline
Personal Care Assistant
Aktrapid Nursing Agenc ( Casual )
04.2025 - Current
Personal Care Assistant
Barton Care ( Casual Employee )
03.2025 - Current
Personal Care Assistant
Crewe sharp
03.2025 - Current
Personal Care Assistant ( Casual Worker )
NCA Nursing Agency ( Aurrum Aged Care )
02.2023 - 03.2025
Chef
Slices
09.2022 - 04.2024
Personal Care Assistant ( Volunteer )
St. Vincent's Hospital Melbourne
08.2022 - 01.2023
Warehouse Worker
THE HUT GROUP
11.2020 - 08.2022
Warehouse Packer
Horner Recruitment
11.2020 - 07.2021
Barista
San Churro Werribee
09.2019 - 03.2025
Store Manager
San Churro Werribee
09.2019 - 03.2025
Diploma - Hospitality Management
Sunshine college of management