Navneet Mongia
Summary
SECURITY GUARD & CROWD CONTROLLER OPERATIONS I have worked in the security industry for the last four years and during this time I had worked in various roles in security operations such as retail, events, COVID-19 hotel quarantine, security connoisseur, and control room operations, etc. Please find my attributes and skills for the role. Proven communication skills across all mediums and the ability to listen effectively and respond appropriately articulating issues in a clear and concise manner. Certificate II in Security Operations (CPP20212). Full Victorian driving license. Personal Car. First Aid Certificate training. Ability to work on a rotating roster. Australian Citizenship for unlimited working rights. Demonstrated ability to effectively plan and prioritize work and perform this with a high degree of accuracy A logical and analytical approach to problem-solving High-level computer skills including Excel, Word, and PowerPoint Self-motivated with a great work ethic that is dedicated to achieving my personal and professional objectives
Overview
4
4
years of professional experience
Work History
Security Officer
MS Protective Services
03.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Monjon Security Loss Prevention Officer
Monjon
07.2022 - 03.2023
- Currently, I’m working with Wilson Security Group as a covert officer across different
- Woolworths and BIG W sites
- Strive to prevent theft of and malicious damage to the store's products
- Identify potential thieves from customers or staff
- Follow and confront a potential person of interest who is suspected of shoplifting
- Documented any recovery of merchandise
- Document theft and other violations of security
- Work with law enforcement to apprehend offenders of shoplifting or dishonest employees
- Support team members and other security services
- Respond to emergency situations.
Wilson Security Royal Australasian College of Surgeons
04.2021 - 06.2021
- I worked with Wilson Security Group at the Royal Australasian College of Surgeons through external sub-contractor AMG Security Group
- To maintain visitor records by inputting their details into the system
- Responsible for monitoring the cameras and reporting any incident
- Responsible for issuing visitor passes
- Assist in reception and connoisseur services
- Responsible to give access to the delivery driver
- To perform regular checks on-site including foot patrol
- Maintaining social distancing.
NPS Security COVID, 19 Security Connoisseur Services
01.2021 - 04.2021
- To assist DHHS staff in vaccination services in order to maintain public order and social distancing at Public Housing Building Societies
- To resolve any issue that arises at the operation site
- To escort DHHS staff during door-to-door knocking services
- To provide security services to site cleaners.
SecureCorp Melbourne Cricket Ground
10.2020 - 01.2021
- To perform a body scan with a body scanner wand and metal detector
- Responsible for doing the bag checks of the visitors and the entrance gate
- Monitor Patrons entering the venues
- To assist visitors with map and other sitting-related queries to find their seating
- Position.
Wilson Security COVID
04.2020 - 11.2020
- I worked for Wilson Security Group as a security officer at different sites ranging from financial institution to big retail stores such as Commonwealth Bank, ANZ, Westpac, Coles, Aldi and
- Woolworth etc
- During COVID-19 security operations that includes the following responsibilities
- Maintaining social distancing among customers
- To resolve any issue, that arises in relation to conditional item shopping enforced by the supermarkets due to panic buying
- To check that every customer must adhere to the site policies such as wearing a face mask and maintaining a safe distance etc
- Assist with general queries from customers.
crowd controller
MSS Security Australian Open
01.2020 - 04.2020
- I have done, at AO 2020
- It was a huge achievement personally to do work in a world-class event
- Below were my responsibilities
- Responsible for doing the bag checks of the visitors and the entrance gate
- Assist visitors with maps and other queries to find their destination location
- To perform a body scan with a body scanner wand and metal detector
- Monitor all the patrons entering the venue
- To do ID checks of the patrons
- Conducting a count of visitors entering the premises
- To perform regular patrol in the venue
- Monitoring patrons that there should be no sign of intoxication among patrons.
Education
Certificate II in Security Guard -
ISTA Security Institute
First Aid Training -
ISTA Security Institute
Certificate III in Customer Service -
Laverton Community College
2018
Food and Beverage handling certificate -
Laverton Community College
2018
Skills
- Investigation Documentation
- Emergency Management
- Visitor Tracking
- CCTV Monitoring
Timeline
Security Officer
MS Protective Services
03.2023 - Current
Monjon Security Loss Prevention Officer
Monjon
07.2022 - 03.2023
Wilson Security Royal Australasian College of Surgeons
04.2021 - 06.2021
NPS Security COVID, 19 Security Connoisseur Services
01.2021 - 04.2021
SecureCorp Melbourne Cricket Ground
10.2020 - 01.2021
Wilson Security COVID
04.2020 - 11.2020
crowd controller
MSS Security Australian Open
01.2020 - 04.2020
Certificate II in Security Guard -
ISTA Security Institute
First Aid Training -
ISTA Security Institute
Certificate III in Customer Service -
Laverton Community College
Food and Beverage handling certificate -
Laverton Community College
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