Monitored staff performance and provided feedback to ensure quality customer service
Trained new employees on job duties and company policies
Resolved customer complaints in a professional manner
Provided guidance and support to team members when needed
Handled employee relations issues such as disciplinary action or terminations
Managed payroll records for accurate tracking of hours worked by staff members
Trained employees in essential job functions.
Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
Cook
Aangan Restuarent Footscray
02.2023 - 10.2023
Monitored food preparation methods, portion sizes and gamishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards
Maintained a clean work environment by adhering to sanitation policies and procedures
Checked quality of raw materials before use
Observed food safety and sanitation protocols to reduce germ spread
Adhered to food safety standards when storing and preparing foods
Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly
Cleaned kitchen equipment, surfaces, utensils and dishes
Operated grills, fryers and broilers to cook items to quality guidelines
Employee
warehouse Deer Park
11.2022 - 02.2023
Loaded and unloaded packages from delivery vehicles with manual and powered equipment
Organized packages according to type, size, destination, and other specifications
Assisted in loading delivery trucks with prepared packages
Placed bins, carts and containers in convenient locations to assist with loading efficiency