Navneil Raj
Melbourne,VIC
Summary
Proven track record in optimizing delivery efficiency and enhancing customer rapport, notably with SUB60 Couriers. Skilled in route planning and vehicle maintenance, coupled with exceptional problem-solving abilities. Achieved significant improvements in delivery times and customer satisfaction, demonstrating professionalism and a results-driven approach.
Overview
17
17
years of professional experience
Work History
Courier Contractor
SUB60 Couriers
11.2018 - Current
- Expedited urgent deliveries by prioritizing tasks effectively under tight deadlines, without compromising quality or accuracy.
- Provided excellent customer service during pick-ups and deliveries, fostering strong rapport with clients for repeat business opportunities.
- Enhanced delivery efficiency by optimizing routes and time management strategies.
- Operated scanning devices efficiently, ensuring accurate input of package data into the tracking system.
Installer
Southward Shelving and Racking
02.2016 - 04.2018
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Installation
- Fixing pallet robots
Mechanics
Keith Weir Motors
03.2007 - 05.2015
- Worked well in a team setting, providing support and guidance.
- Developed and maintained courteous and effective working relationships.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Certificate IV - Motorsport Engineering
Waikato Institute Of Technology (Wintec)
Hamilton New Zealand Skills
- Package handling
- Punctuality
- Deadline-oriented
- Route Planning
- GPS Navigation
- Vehicle Maintenance
- Lifting Techniques
- Working Independently
- Customer Service
- Problem-Solving
- Time Management
- Excellent driving skills
- Attention to Detail
- Loading and unloading
- Time Sensitive Deliveries
- GPS and route planning
- Package Delivery and Pick-up
- Attention to confidentiality
- Valid Driver's License
- Heavy Lifting
- Clean Driving Record
- Vehicle inspections
- Smartphone Usage
- Package pickup and delivery
- Document Management
- Payment Collection
- Licensed driver in State
- Performance Improvement
Timeline
Courier Contractor
SUB60 Couriers
11.2018 - Current
Installer
Southward Shelving and Racking
02.2016 - 04.2018
Mechanics
Keith Weir Motors
03.2007 - 05.2015
Certificate IV - Motorsport Engineering
Waikato Institute Of Technology (Wintec)
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