Navnesh Neil Singh

• Prepare orders for shipment by picking, packing, and labeling merchandise.
• Clean and maintained warehouse in compliance with OSHA safety standards.
• Working with AX Software for preparing quotations, Sales orders and Invoicing
• Using Microsoft Office 365- Outlook, Teams and OneDrive.
• Use webased application JCH in preparing Cases, Work orders and projects etc.
• Assisted with stock takes and cycle counts to promote accurate inventory processes.
• Load and unload delivery trucks promptly for further distribution.
• Received and processed incoming stock to keep inventory levels accurate and up-to-date.
• Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
• Packaged and shipped orders accurately to promote safe and quick delivery to customers.
• Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
• Collaborating with other departments to optimize warehouse operations and keep production high.
• Assisting with returns and exchanges to restore customer confidence and prevent loss of business.
• Participated in training and development opportunities to provide workers with knowledge and skills to work productively.
• Moved shipment materials to and from designated areas using lift and hand trucks.
• Compared shipping orders and invoices against contents received to verify accuracy.
• Processed required paperwork to expedite handling of shipped and received goods.
• Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
• Invoicing customers.

• Communicated with clients and service providers to provide updates on work progress.
• Resolved customer complaints and issues to drive satisfaction and loyalty.
• Coordinated and monitored service activities to confirm work met all requirements.
• Assessed customer needs and developed solutions to meet needs.
• Managed and coordinated service teams to achieve successful completion of service projects.
• Create Customer Cases
• Create Workorders
• Assign Workorders to Technicians
• Payroll for Technicians
• Developed efficient processes and procedures to achieve prompt delivery and completion of service projects.
• Participated in meetings and discussions with internal and external stakeholders to discuss KPIs and strategies for successful completion of service projects.
• Scheduled and oversaw maintenance, repair and installation activities.
• Monitored daily progress and work quality to provide guidance and direction to technicians and installers.

• Managed filing system, entered data and completed other clerical tasks.
• Managed phone and email correspondence and handled incoming and outgoing mail
• Assisted coworkers and staff members with special tasks on daily basis.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Creating Purchase orders
• Sending out customer remittances
• Sending customer statements
• Answer and direct calls to appropriate persons/department.
• Invoicing
• Reconciling bank statements

· Hardware Support

· Software Support

· Hardware & Software installations

· Troubleshooting (Hardware & Software)

· Network Support (WiFi and LAN)

. Microsoft Office 365 support

. Windows 10 Support

· Lab Technician Duties

· Providing User Support to Staff & Students.

· Configuring & implementing zoom.

· Provide application support (FNU Internal Applications)

· ICT Reporting

· Maintaining computer lab.

· Setting up PA systems.

· Assisting in ICT Audits.

Printers trouble shooting & support