Navniti
22 hurtle streetLalor,VIC
Summary
Dynamic leader and problem-solver with a proven track record at Caring Homes, enhancing team collaboration and customer satisfaction. Leveraged excellent communication and organizational skills to exceed project deadlines, achieving a significant increase in positive client feedback. Expert in customer service and SEO techniques, demonstrating adaptability and a results-driven approach in fast-paced environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Caring Homes
Care Taker
02.2024 - 09.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
Micro Computer Centre
Tech Team Leader
08.2021 - 12.2023
- Built long-lasting relationships with fellow influencers and industry professionals through networking events and collaborations.
- Generated positive word-of-mouth publicity by attending industry events as an ambassador for partnered brands or sponsor organizations.
- Implemented search engine optimization techniques to improve visibility of blog posts or website articles related to sponsored content campaigns.
- Managed deadlines effectively while juggling multiple brand partnerships and projects simultaneously.
Costumer Service
Zudioz
12.2019 - 06.2021
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
- Described product and service details to customers to provide information on benefits and advantages.
- Explained online self-help options to customers to promote additional and after-hours support choices.
Education
Certificate IV - Disability Studies
International Institute of Education And Traning
06.2024
Certification in Computer Language - C,c++,java,python
Hartron Institute
Haryana ,IND08.2023
Bachelor of Science - Science(physics,chemistry ,mathematics)
Kurukshetra University
Haryana ,IND06.2023
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Dependable and Responsible
- Flexible and Adaptable
- Excellent Communication
- Critical Thinking
- Organizational Skills
Timeline
Caring Homes
Care Taker
02.2024 - 09.2024
Micro Computer Centre
Tech Team Leader
08.2021 - 12.2023
Costumer Service
Zudioz
12.2019 - 06.2021
Certificate IV - Disability Studies
International Institute of Education And Traning
Certification in Computer Language - C,c++,java,python
Hartron Institute
Bachelor of Science - Science(physics,chemistry ,mathematics)
Kurukshetra University
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